Bridge View Nursing Home
Strong Medicare quality ratings; families often praise dedicated and compassionate rehab therapy team. Still worth an in-person visit.
based on 62 Google reviews
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What this means for your family
Bridge View Nursing Home has a strong rehab department and some very dedicated individual staff members, but families should be aware of significant concerns regarding the facility's physical state and inconsistent care standards. We strongly recommend visiting in person to inspect the environment for yourself and asking specific questions about how they manage dementia care and weekend staffing levels.
Google Reviews
Google Reviews
62 reviews on Google“Bridge View Nursing Home receives highly polarized feedback, with some families praising the dedicated rehab and social services staff, while others express deep concerns regarding the facility's physical condition and quality of care. Common criticisms focus on the outdated, poorly maintained building, inconsistent communication, and poor food quality. Families considering this facility should be aware of the significant disparity between positive experiences with individual staff members and reports of neglect or unprofessional behavior.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and compassionate rehab therapy team
- Helpful and responsive social services staff
- Some individual nurses and aides provide attentive care
Concerns
- Outdated, dirty, and poorly maintained facility infrastructure (mentioned by 7 reviewers)
- Poor food quality and small portion sizes (mentioned by 5 reviewers)
- Unresponsive or rude staff and poor communication (mentioned by 6 reviewers)
- Inadequate care or lack of resources for dementia patients (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has been undergoing some maintenance; could you walk us through your current plan for updating the living spaces and common areas?
- 2We understand that nutrition is a vital part of health; could you share how you are working to improve the quality and variety of the daily meal service?
- 3Given the current staffing levels, what specific protocols do you have in place to ensure consistent communication between the nursing team and family members?
- 4For residents with memory care needs, what specialized training or dedicated resources do you provide to ensure they feel safe and engaged throughout the day?
- 5I see that you actively respond to feedback online; how do you incorporate that family input into your daily operational improvements?
- 6Could you explain your process for medication management and how you ensure accuracy and timeliness for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“The building is rundown like a dilapidated hospital straight out of an apocalyptic movie, and many staff members are unkind, unprofessional, inconsiderate, and shockingly rude.”
“The rehab department is phenomenal and the staff are extremely accommodating. The elevators should be replaced but other than that I would recommend this facility to others!”
“The facility is old. All staff are most retirement age. No condition for pation with dementia. All patients are walking. The facility has no accupment to take care of patients with dementia.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports leading to deficiencies around abuse and neglect reporting procedures, raising concerns about resident protection protocols. The facility shows recurring issues with fire safety systems, medication management, and building environment standards across multiple surveys from 2018 to 2023. While all deficiencies have been corrected according to provider reports, the pattern of repeated fire safety violations and recent complaint-triggered findings warrant careful consideration during your visit.
Apr 11, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
May 4, 2023Routine12
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Sep 22, 2020Routine4
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Sep 27, 2018Routine13
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Bridge View Nursing Home
for profit
Chain Affiliation
The Grand Healthcare
16 facilities nationwide
Chain avg rating: 1.8/5 · Rank 2 of 16
Ownership & Management
Owners
Kalter, Moshe
Owner
Strauss, Jeremy
Owner
Fogel, Aaron
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit thegrandhealthcare.com
Medicare data downloads
Original nursing home datasets
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