Brandywine Living at Haverford Estates
Families consistently rate this highly — reviewers highlight compassionate and personalized staff. Schedule a visit to confirm the fit.
based on 82 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a compassionate, person-centered staff and a clean environment. While the renovated suites are a highlight, you may want to ask for a tour of the main level to see the areas that are due for updates.
Google Reviews
Google Reviews
82 reviews on Google“Families can expect a warm, welcoming environment characterized by highly compassionate and personalized care, particularly for those with memory loss. While the community is praised for its exceptional staff and cleanliness, some visitors noted that the main level could benefit from updates.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and personalized staff
- Clean and well-maintained property
- Engaging activities for residents
- Welcoming and professional administration
Concerns
- Main level facilities could use modern updates (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've noticed how much the administration values feedback from the community; how does the team incorporate resident and family suggestions into the daily operations here?
- 2The property looks so well-maintained; are there any upcoming plans for modernizing or updating the facilities on the main level?
- 3We'd love to hear more about the specific types of engaging activities available to help residents stay social and active throughout the week.
- 4Since we are looking for a high level of personalized care, how does the staff ensure that each resident's unique daily routine and preferences are respected?
- 5In the event of a medical emergency or a change in health status during the night, what is the protocol for notifying the family and providing care?
- 6How does the staff approach building those compassionate, one-on-one relationships that seem to be such a hallmark of the Brandywine experience here?
Personalized based on this facility's data
Key Review Excerpts
“We have had two family members live at Brandywine Haverford. These two separate experiences with two very different personalities showed us what kind, compassionate care looks like.”
“The property is well maintained, the staff is kind, the location is great, and the residents seem happy. Main level could use an update, but the recently renovated suites are very nice.”
“My grandmother resides at Haverford Estates currently and I find this team to be exceptional. My family has high standards and every time my family has had a concern we were reassured by both the management team and the caring and talented nursing staff.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Brandywine Living at Haverford Estates underwent 20 inspections, resulting in 3 clean reports and 43 violations. Recorded findings include issues regarding medication documentation, the availability of prescribed as-needed medications, and lapses in required resident supervision and incident reporting.
Oct 3, 2025Routine
The home failed to report a resident's hospital admission and discharge to the Department within the required 24 hours.
Various food items, including juice, soda, and breadcrumbs, were stored directly on the floor in the basement pantry.
A resident's preadmission screening form was not completed within the required 30 days prior to admission.
A resident's assessment failed to include updated mental health needs following a significant change in condition.
Jun 18, 2024Routine
The home failed to report multiple medication administration incidents to the Department within the required 24-hour timeframe.
A handwritten task log containing multiple residents' names and sensitive medical information was found in a resident's belongings, violating record confidentiality.
The home failed to follow prescriber orders, specifically regarding the administration of Atorvastatin and Quetiapine Fumarate.
Apr 4, 2024Routine
Staff person used excessive force during resident care, resulting in bruising to the resident's arm and aggressive handling.
Jan 8, 2024Routine
The home failed to report incidents to the Department, including a missing jewelry box and a resident's hospital admission.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Direct care staff persons did not receive required annual training topics for the 2022 training year.
Oct 11, 2023Complaint
An allegation of resident abuse involving a resident being pushed by a visitor was not reported to the local area agency on aging.
The facility failed to report an incident of a resident being pushed by a visitor to the Department's regional office within 24 hours.
Aug 30, 2023Routine
A staff member referred to a resident by their room number instead of their name, failing to treat the resident with dignity and respect.
The posted contact information for the Ombudsman was incorrect on the facility's public notice board.
The door alarm system device was not in good repair and a mailbox unit lock was broken.
Feb 1, 2023Routine
The resident's January medication administration record did not indicate the diagnosis or purpose for the prescribed medication.
The medication administration record for Resident 1 did not include the initials of the staff person who administered medications on a specific date.
The resident's assessment did not indicate a need for a specific low cholesterol and low sodium diet or how that need would be met.
Sep 7, 2022Routine
A resident in the Secured Dementia Care Unit eloped through a stairwell exit and was found walking on a nearby road. The facility failed to employ an elopement monitoring system for the resident and did not conduct elopement drills as frequently as required by policy.
Ownership & Operations
Who Operates This Facility
Well Bl Opco LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
82 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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