Public Google reviewers rate this highly and often mention compassionate and personalized staff. Schedule a visit to confirm the fit.
based on 82 Google reviews
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Public Google reviewers rate Brandywine Living at Haverford Estates highly. Reviewers highlight: compassionate and personalized staff, clean and well-maintained property. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a warm, welcoming environment characterized by highly compassionate and personalized care, particularly for those with memory loss. While the community is praised for its exceptional staff and cleanliness, some visitors noted that the main level could benefit from updates.
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Key Review Excerpts
“We have had two family members live at Brandywine Haverford. These two separate experiences with two very different personalities showed us what kind, compassionate care looks like.”
“The property is well maintained, the staff is kind, the location is great, and the residents seem happy. Main level could use an update, but the recently renovated suites are very nice.”
“My grandmother resides at Haverford Estates currently and I find this team to be exceptional. My family has high standards and every time my family has had a concern we were reassured by both the management team and the caring and talented nursing staff.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Brandywine Living at Haverford Estates underwent 20 inspections, resulting in 3 clean reports and 43 violations. Recorded findings include issues regarding medication documentation, the availability of prescribed as-needed medications, and lapses in required resident supervision and incident reporting.
Various food items, including juice, soda, and breadcrumbs, were stored directly on the floor in the basement pantry.
The home failed to report a resident's hospital admission and discharge to the Department within the required 24 hours.
A resident's preadmission screening form was not completed within the required 30 days prior to admission.
A resident's assessment failed to include updated mental health needs following a significant change in condition.
The home failed to report multiple medication administration incidents to the Department within the required 24-hour timeframe.
The home failed to follow prescriber orders, specifically regarding the administration of Atorvastatin and Quetiapine Fumarate.
A handwritten task log containing multiple residents' names and sensitive medical information was found in a resident's belongings, violating record confidentiality.
Staff person used excessive force during resident care, resulting in bruising to the resident's arm and aggressive handling.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
The home failed to report incidents to the Department, including a missing jewelry box and a resident's hospital admission.
Direct care staff persons did not receive required annual training topics for the 2022 training year.
An allegation of resident abuse involving a resident being pushed by a visitor was not reported to the local area agency on aging.
The facility failed to report an incident of a resident being pushed by a visitor to the Department's regional office within 24 hours.
The posted contact information for the Ombudsman was incorrect on the facility's public notice board.
A staff member referred to a resident by their room number instead of their name, failing to treat the resident with dignity and respect.
The door alarm system device was not in good repair and a mailbox unit lock was broken.
The resident's January medication administration record did not indicate the diagnosis or purpose for the prescribed medication.
The medication administration record for Resident 1 did not include the initials of the staff person who administered medications on a specific date.
The resident's assessment did not indicate a need for a specific low cholesterol and low sodium diet or how that need would be met.
A resident in the Secured Dementia Care Unit eloped through a stairwell exit and was found walking on a nearby road. The facility failed to employ an elopement monitoring system for the resident and did not conduct elopement drills as frequently as required by policy.
Well Bl Opco LLC
for profit
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