Public Google reviewers rate this highly and often mention clean and well-maintained environment. Schedule a visit to confirm the fit.
based on 121 Google reviews
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Public Google reviewers rate Bryn Mawr Village highly. Reviewers highlight: clean and well-maintained environment, friendly and welcoming reception staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families will find a facility that is frequently praised for its cleanliness, pleasant atmosphere, and friendly reception staff. However, there are significant, serious concerns regarding nursing communication, medication management, and staffing shortages that can lead to delayed care and unanswered call bells.
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Key Review Excerpts
“Very clean, very friendly staff, smiles everywhere, smell was pleasant. We met Jenna the speech therapist who took her time to visit my friend on her unscheduled day.”
“The staff and the administrators do not communicate effectively with the families about the care of the loved one. The nurses do not follow up on test results and labs; as a result, families must wait days to find out what is going on with their loved ones.”
“Staff were constantly short-handed, call bells went unanswered for long stretches, and basic care took forever.”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Bryn Mawr Village underwent nine inspections, resulting in 31 documented violations. These findings included issues regarding staff training documentation, administrative record-keeping, and incidents involving resident care and safety.
A medication was found in the medication cart without a current physician order.
A staff member had not received required training in emergency preparedness procedures.
A staff person's criminal background check was not processed until after they were hired.
A broken mirror in a resident bathroom bathroom posed a hazard due to hanging glass.
The resident-home contract was not signed by the resident, responsible party, or administrator.
The home lacked criminal background checks for hospice workers providing services to a resident.
Staff CPR training was completed through a source not certified as a recognized trainer.
During various shifts, there were no staff members present who were trained in first aid or certified in CPR/obstructed airway techniques.
The staff contact list was incomplete and did not include agency staff at the time of inspection.
Poisonous materials, specifically Freshscent Deodorant, were found unlocked, unattended, and accessible to residents.
A staff person failed to complete training on resident rights and mandatory reporting of abuse/neglect within 40 scheduled working hours.
A staff person did not receive required fire safety and emergency preparedness orientation until after their first day of work.
A resident task list containing information about other residents and their care needs was found accessible on a resident's window ledge.
Overnight staff failed to provide required assistance with toileting, bladder management, and bowel management as specified in the resident's support plan.
There was no documentation indicating that the resident-home contract was reviewed and explained to the resident prior to signature.
The home's current license was not posted in a conspicuous and public place within the secured dementia care unit.
The home failed to report medication errors and missed blood sugar checks to the Department via an incident report.
Direct care staff persons B and D lacked a high school diploma, GED, or active registry status.
An agent of the Department was not provided immediate access to records for staff persons A and B.
Two staff members were hired without the required criminal background checks in accordance with the Older Adult Protective Services Act.
The home does not have a written policy on the prevention, reporting, notification, investigation and management of reportable incidents.
The facility's staff training plan lacked instruction on de-escalation techniques for managing aggressive behaviors.
The staff contact list provided by the administrator did not include a Licensed Practical Nurse.
A resident did not receive required assistance with walker reminders as indicated in their assessment and support plan.
An allegation of abuse involving a resident being pushed by staff was not reported to the Department of Aging.
A staff member physically pushed a resident during an altercation, causing the resident to fall and sustain a head injury requiring staples.
The resident's support plan failed to address specific behaviors regarding boundaries.
Northeast Pc Operations LLC
for profit
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