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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 7 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Avenue at North Ridgeville has a middle-range Medicare overall rating. Strengths include clean and elegant facility environment. Some reviewers note concerns about understaffing leading to inadequate care for bedridden residents. Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
The Avenue at North Ridgeville receives praise for its clean, elegant environment and professional staff who assist with administrative and insurance matters. However, serious concerns have been raised regarding staffing levels, with reports suggesting that residents who are bedridden may not receive adequate attention beyond basic food and medication, leading to potential health complications.
Quality Themes
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Concerns
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Distribution · 8 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The Avenue is a very elegant care home. It is very clean, the food is good and some really wonderful people who work there work extremely hard at making it a home away from home with special activities and events for the residents.”
“If your family member is bed redden check in on them as much as you can.They are way under staff.Your love one will get food and there meds but not much more.They will receive bed sores,UTI's and weight loss.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed 23 complaints triggering federal inspections, revealing persistent problems with medication management, care planning, and treatment quality. The most concerning pattern involves repeated medication errors and failures to provide appropriate care according to residents' needs, with these issues recurring across multiple surveys from 2023 through 2025. While the facility reports correcting deficiencies, the high volume of family complaints suggests ongoing care concerns that warrant careful consideration before visiting.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Apr 9, 2024
$58,351
Payment Denial
Apr 9, 2024
10-day denial
Fine
Feb 15, 2024
$10,039
Avenue at North Ridgeville
for profit
Progressive Quality Care
11 facilities nationwide
Chain avg rating: 2.4/5 · Rank 6 of 11
Owners
Progressive North Ridgeville Partners, LLC
Owner · Organization
Mike Flank Trust
Owner (parent company) · Organization
Colonna, Julian
Owner (parent company)
Colonna, Vito
Owner (parent company)
Flank, Eitan
Owner (parent company)
Flank, Liat
Owner (parent company)
Flank, Matan
Owner (parent company)
Flank, Shaul
Owner (parent company)
Sausen, Joel
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
7 reviews from families & visitors
Official Website
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Original nursing home datasets
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