Avir at Park Bend
Strong Medicare quality ratings; families often praise friendly and welcoming reception staff. Still worth an in-person visit.
based on 118 Google reviews
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What this means for your family
This facility is excellent for short-term rehabilitation and features a very welcoming administrative team. However, families should closely monitor hygiene and medication logs, as multiple reviewers have reported serious concerns regarding neglect and medication errors during less-supervised shifts.
Google Reviews
Google Reviews
118 reviews on Google“AVIR AT PARK BEND receives high praise for its friendly front-desk staff and compassionate rehabilitation team, making it a popular choice for short-term recovery. However, families should be cautious regarding serious allegations of neglect, inconsistent hygiene, and poor communication from administration during weekend shifts.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming reception staff
- Compassionate rehabilitation and therapy teams
- Clean and well-maintained common areas
- Professional and helpful administrative leadership
Concerns
- Inconsistent hygiene and hygiene-related neglect (mentioned by 3 reviewers)
- Poor communication from administration and management (mentioned by 3 reviewers)
- Staffing shortages or slow response times on weekends (mentioned by 2 reviewers)
- Issues with medication management and accuracy (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 109 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, often addressing specific staff members or family members by name. For negative reviews, the owner uses a professional, standardized template that invites direct communication to resolve issues.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the common areas are; how do you ensure this level of cleanliness is maintained in the residents' private rooms as well?
- 2We are so impressed by the friendly reception staff we met today; how does the administrative team ensure that this same level of communication and warmth extends to the nursing staff?
- 3Since the therapy team has such a great reputation here, could you tell us more about how the rehabilitation process is customized for each resident?
- 4How does the nursing team manage medication schedules and accuracy, especially during the transition from day shifts to weekend coverage?
- 5What does a typical day look like for residents in terms of organized social activities and dining experiences?
- 6In the event of a medical emergency or a change in health status during the night, what is the protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The staff at 2122 park bend did a amazing job while a little short handed during this weekend icey weather/and roads the team work was bar-none and all the residents were treated wonderfully and were taken care of very well.”
“I am a new patient here at Park Bend medical center and upon arrival I immediately felt comfortable and everyone was smiling and interacting and engaging. Truly the most comfortable I have ever felt in my life a medical facility.”
“My loved one was sent to this facility for physical therapy/rehabilitation purposes only. In the week and a lot she was there, she was thrown in a diaper, kept in her room, sedated, and without any rehabilitation.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 15 complaint-triggered deficiencies indicating families have repeatedly filed reports about care issues. The most recurring problems involve resident protection from abuse and neglect, accident prevention and safety hazards, and medication management services. Issues persist across multiple surveys, with abuse/neglect violations appearing in 2023, 2024, and 2025, and safety hazards cited three times since 2023, suggesting ongoing challenges despite correction efforts.
Feb 27, 2026Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Feb 11, 2026Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Dec 10, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nov 20, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Nov 6, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 12, 2025Routine4
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Federal Penalties
Fine
Aug 21, 2023
$22,562
Fine
Aug 1, 2023
$15,593
Ownership & Operations
Who Operates This Facility
Stratford Hospital District
for profit
2122 PARK BEND DR OPCO LLC
RALPH HOSS, JR
Chain Affiliation
Avir Health Group
117 facilities nationwide
Chain avg rating: 2.3/5 · Rank 37 of 90
Ownership & Management
Owners
Stratford Hospital District
Owner · Organization
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Faigy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
118 reviews from families & visitors
Official Website
Visit avirhg.com
Medicare data downloads
Original nursing home datasets
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