See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Top Rated

Gracy Woods II Living Center

Strong Medicare quality ratings; families often praise exceptional rehabilitation and physical therapy. Still worth an in-person visit.

12042 Bittern Hollow, Quail Hollow · Austin, TX 78758110 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 27 Google reviews

5
4
3
2
1
Gracy Woods II Living Center Nursing Home in Austin, TX — Street View
Street View

Watch Gracy Woods II Living Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice for rehabilitation needs, as multiple families report successful transitions from hospital to home. However, if communication is a priority for you, be prepared for potential language barriers with some care aides, and consider visiting in person to verify the current state of facility cleanliness.

Google Reviews

Google Reviews

27 reviews on Google
Families can expect highly competent rehabilitation and nursing services, with many reviewers praising the facility's ability to help residents return home after surgery or injury. While the staff is frequently described as compassionate and professional, some families have noted language barriers with aides and occasional issues with facility maintenance and cleanliness.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean5.0Activities9.0MedsN/AMemoryN/AComms8.0Value7.0

Strengths

  • Exceptional rehabilitation and physical therapy
  • Compassionate and attentive nursing staff
  • Responsive and helpful admissions process
  • Effective communication regarding resident condition

Concerns

  • Language barriers with care staff (mentioned by 2 reviewers)
  • Issues with cleanliness and facility maintenance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'11(1)'16(2)'19(1)'22(3)'24(4)'26(4)

Distribution · 28 analyzed

5
20
4
2
3
1
2
2
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about your rehabilitation and physical therapy programs; could you tell us more about how those services are integrated into a resident's daily recovery plan?
  • 2Since communication regarding a resident's condition is a strength here, what is the specific process for keeping family members updated on daily health changes?
  • 3With the facility being a 5-star rated center, how do you ensure that the high standard of clinical care is maintained during shift changes or after hours?
  • 4How does the team approach facility maintenance and cleanliness to ensure the living environment stays comfortable and well-kept for all 110 residents?
  • 5In what ways does the care team work to ensure clear and effective communication with all family members, especially if there are any language differences?
  • 6What does a typical day of social activities and engagement look like for the residents here?

Personalized based on this facility's data


Key Review Excerpts

The therapy department strengthened him and sent him home in better than expected condition. The nursing care was competent and compassionate!

Long-term resident's family · 2026★★★★★

The rehabilitation department had competent, caring, PTAs and OTAs that worked with me every day. The CNAs who provided my care around the clock were, for the most part, also competent and caring.

Rehab patient · 2025★★★★

We are especially grateful to Sandi Taylor, Admissions Director, for her responsiveness and creativity in problem-solving. We felt peace of mind knowing that our loved one was in the care of their experienced team.

End-of-life care family member · 2025★★★★★
Source: 27 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.39hrs
52%
Registered nurses for medical care
Total Nursing
3.41hrs
83%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

15

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.0%
Better than Avg
Here
4.0%
US
19.4%
TX
14.2%
Travis
18.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
12.1%
TX
2.5%
Travis
2.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
15.3%
TX
14.9%
Travis
20.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Travis
93.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.8%
Mixed vs Avgs
Here
15.8%
US
14.4%
TX
16.1%
Travis
22.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.7%
Better than Avg
Here
12.7%
US
19.5%
TX
18.4%
Travis
16.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TX
89.2%
Travis
79.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.1%
Better than Avg
Here
97.1%
US
79.7%
TX
88.0%
Travis
79.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Travis
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (9.1)
2 complaint-triggered

Gracy Woods II has 20 deficiencies across four surveys, with families filing complaints about resident rights and nursing staffing issues. The most recurring problems involve resident rights violations, environmental safety concerns, and medication management. While all issues show correction dates, the facility continues to have new deficiencies in recent surveys, including infection control problems in 2025, suggesting ongoing operational challenges families should investigate during visits.

Mar 20, 2025Routine
4
0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Jan 31, 2024Routine
3
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Jan 31, 2024Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

May 5, 2023Complaint
1
0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Oct 27, 2022Routine
11
0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0849Minimal · PatternCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Coryell Memorial Hospital Authority

Organization Type

for profit

Management Company

CHP GRACY WOODS II OPCO, LLC

Administrator

KAREN D TAGGERT

Chain Affiliation

Chain Name

Caring Healthcare Group

Chain Size

14 facilities nationwide

Chain avg rating: 3.2/5 · Rank 1 of 13 (Best)

Ownership & Management

Key personnel

Byrom, DavidW-2 Managing EmployeeByrom, DavidOfficer / DirectorCoryell County Memorial Hospital AuthorityManagerGracy Woods Healthcare LLCManagerShapiro, MenachemManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call