See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Avery Nursing Home/noble Building

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

705 New Britain Ave, South West · Hartford, CT 06106199 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 22 Google reviews

5
4
3
2
1
Avery Nursing Home/noble Building Nursing Home in Hartford, CT — Street View
Street View

Watch Avery Nursing Home/noble Building

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (16 vs median 12)

Bottom 25% in CT · Below recommended RN staffing · Low staff turnover (stable workforce) · $71,481 in fines

Source: Medicare data

What this means for your family

While some families report positive social engagement, the recurring reports of hygiene issues and medical neglect are significant red flags. If you choose to tour, we strongly recommend inspecting the resident rooms personally and asking for specific protocols regarding daily hygiene and communication with family members.

Google Reviews

Google Reviews

22 reviews on Google
Avery Nursing Home/Noble Building receives highly polarized feedback, with some families praising the compassionate care while others report severe neglect and poor communication. Critical concerns include hygiene issues, slow staff response times, and a lack of transparency regarding medical conditions. Families should be aware that experiences appear to vary significantly depending on the specific unit and staff on duty.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean2.0Activities8.0Meds1.0MemoryN/AComms2.0Value2.0

Strengths

  • Compassionate and kind nursing staff
  • Active social and recreational programming
  • Supportive environment for long-term residents

Concerns

  • Poor hygiene and cleanliness in resident rooms (mentioned by 4 reviewers)
  • Neglect and lack of medical oversight (mentioned by 4 reviewers)
  • Poor communication with family members (mentioned by 2 reviewers)
  • Slow or unresponsive staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'19(6)'21(2)'23(1)'25(2)'26(2)

Distribution · 25 analyzed

5
12
4
0
3
1
2
2
1
10

How They Respond to Reviews

55%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your facility has a very active social calendar; could you walk me through what a typical week of activities looks like for a new resident?
  • 2Given that some families have expressed concerns regarding room cleanliness, what is your current protocol for daily housekeeping and deep-cleaning schedules?
  • 3With the recent focus on medical oversight, could you explain the process for how your nursing team communicates changes in a resident's health status to family members?
  • 4I see that you actively engage with online feedback; how do you use that family input to improve the day-to-day experience for residents?
  • 5What specific steps are being taken to ensure that residents receive timely assistance when they use their call bells or request help from staff?
  • 6Could you describe your facility's approach to medication management and how you ensure accuracy for residents with complex health needs?

Personalized based on this facility's data


Key Review Excerpts

The nursing supervisor and social workers we've worked with are beyond horrible, this facility is totally money-based and don't care for the quality of life for loved ones.

Long-term resident's family · 2024☆☆☆☆

When the hospital did a general health check they found a large number of bruises on her legs, a rash on her bottom because they never moved her, and other ailments that came with those two weeks of obvious neglect.

Memory care family member · 2020☆☆☆☆

Avery Heights offers its residents a supportive, caring environment in which programs and opportunities abound. Cultural, social, and physical activities are numerous.

Long-term resident's family · 2021★★★★★
Source: 22 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.60hrs
80%
Registered nurses for medical care
Total Nursing
3.35hrs
82%
All nurses + aides combined
Staff Turnover
25%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

3

measures

Worse Than Avg

14

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility74.4%
Worse than Avg
Here
74.4%
US
95.5%
CT
93.5%
Capitol
94.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility76.0%
Worse than Avg
Here
76.0%
US
93.4%
CT
88.0%
Capitol
91.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.2%
Worse than Avg
Here
27.2%
US
14.4%
CT
18.2%
Capitol
16.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
12.1%
CT
19.7%
Capitol
19.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.3%
Worse than Avg
Here
28.3%
US
19.4%
CT
24.9%
Capitol
24.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility23.7%
Worse than Avg
Here
23.7%
US
15.4%
CT
17.8%
Capitol
17.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility30.0%
Worse than Avg
Here
30.0%
US
79.7%
CT
69.7%
Capitol
72.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility38.7%
Worse than Avg
Here
38.7%
US
81.8%
CT
71.0%
Capitol
78.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.7%
Worse than Avg
Here
1.7%
US
1.6%
CT
1.5%
Capitol
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
4penalties
Above state avg (12.8)
10 complaint-triggered
$71,481 in fines

This facility shows significant concerns with families filing 10 complaints that triggered investigations, revealing serious issues including abuse/neglect violations and recurring problems with accident prevention and safety. The most frequent deficiency areas are care planning and assessment, treatment and care quality, and safety hazards, with problems persisting across multiple surveys from 2021 to 2025. While the facility reports corrections for all violations, the pattern of repeated issues in core care areas and family complaints suggests ongoing quality concerns that warrant careful consideration.

Oct 6, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 19, 2025Routine
17
0603Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0347Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

May 19, 2025Complaint
2
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 8, 2025Complaint
2
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jan 6, 2025Complaint
1
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Jul 17, 2024Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Oct 6, 2025

$15,935

Fine

Apr 8, 2025

$14,505

Fine

Dec 12, 2023

$45,065

Fine

Aug 8, 2023

$11,911

Ownership & Operations

Who Operates This Facility

Owner / Operator

Avery Nursing Home/noble Building

Organization Type

nonprofit

Ownership & Management

Key personnel

Fidanza, JamesOfficer / DirectorLarge, MercedeseOfficer / DirectorLatina, MichaelOfficer / DirectorMartinez, CynthiaOfficer / DirectorMoore, P WayneOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call