Avalon Memory Care
Families consistently rate this highly — reviewers highlight compassionate and empathetic staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a compassionate, home-like environment with a highly professional admissions process. However, you should implement a system for labeling all of your loved one's clothing, as multiple families have reported items being lost or mixed up with other residents.
Google Reviews
Google Reviews
37 reviews on Google“Families generally praise Avalon for its compassionate staff and the seamless, empathetic transition process during medical crises. However, there are significant recurring concerns regarding the loss of personal belongings, such as clothing, and occasional issues with staff training and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and empathetic staff
- Smooth admissions and transition process
- Clean and home-like environment
- Strong communication with family members
Concerns
- Loss or misplacement of residents' clothing and personal items (mentioned by 3 reviewers)
- Staff turnover and training issues regarding safe transfers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 74 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and empathetic your staff is; how do you foster that culture of care during the transition process for new residents?
- 2Since the environment here feels so clean and home-like, what specific steps do you take to help residents keep track of their personal belongings and clothing?
- 3What kind of specialized training does your team receive regarding safe transfers and mobility assistance for residents with memory impairment?
- 4Could you tell us more about the daily activities and social engagement opportunities available for the residents in the memory care unit?
- 5How is communication handled between the staff and family members, especially regarding any changes in a resident's health or well-being?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“While we were frantically trying to find a place for Dad since we could no longer care for him, they expedited the process and we were able to get him moved in the next day.”
“The staff at the Keller facility has been great in caring for my mother. They genuinely care for her just as they would their own mother.”
“After notifying Michelle Strong with Avalon of situation she made the transfer of our loved one from hospital to Avalon seamless and easy given the situation.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Avalon Memory Care's most recent comprehensive inspection in June 2022 identified several violations, primarily related to Life Safety Code standards such as fire sprinkler maintenance and facility upkeep. However, the facility has no recorded enforcement actions, and the identified safety deficiencies were corrected shortly after being cited.
Jun 30, 2022Routine
Health Code (1 violations) | Life Safety Code (3 violations)
The facility failed to keep walls and ceilings in good condition.
No specific Health Code violation description provided in report.
The facility failed to inspect, test, and maintain fire sprinkler system components.
The facility failed to provide the minimum levels of illumination required in the facility.
Ownership & Operations
Who Operates This Facility
Avalon Care Group, LLC
for profit
JON C SEIB
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit avalonmemorycare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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