Mustang Creek Estates Keller House G
Limited public data on Mustang Creek Estates Keller House G. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 110 Google reviews
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What this means for your family
This facility offers a uniquely comforting, home-like environment that many families find superior to large-scale institutions. However, you must verify current staffing levels and medication protocols during your visit, as several recent and historical reviews highlight serious concerns regarding understaffing and clinical errors.
Google Reviews
Google Reviews
110 reviews on GoogleMustang Creek Estates is highly regarded by many families for its compassionate, person-centered care and its unique, homelike residential structure. While many reviewers praise specific caregivers and the warm atmosphere, there are serious, recurring allegations regarding understaffing, medication errors, and rising costs that families should investigate thoroughly.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregivers
- Homelike, residential-style environment
- Strong communication from management
- Engaging resident activities
Concerns
- Staffing shortages and high turnover (mentioned by 4 reviewers)
- Increasing monthly costs (mentioned by 2 reviewers)
- Inconsistency in food quality and variety (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 139 analyzed
How They Respond to Reviews
The owner uses warm, personalized templates for positive reviews but adopts a highly combative and accusatory tone for negative reviews. They frequently attempt to discredit critics by labeling them as 'disgruntled former employees' or claiming no affiliation with the facility.
Questions for Your Tour
- 1Since the environment here is so much more residential and homelike than a large facility, how do you ensure each resident's specific daily routine is honored?
- 2We've heard great things about how engaged the residents are with activities; could you tell us more about what a typical afternoon looks like for someone in memory care?
- 3How does the management team approach communication with families to ensure we are always kept in the loop regarding any changes in our loved one's care?
- 4Can you walk us through the specific protocols the staff follows for medication management and how you ensure accuracy during shift changes?
- 5In the event of a medical emergency during the night, what is the immediate process for contacting both medical professionals and our family?
- 6With such a small, intimate community of 16 residents, how do you manage staffing levels to ensure the same familiar faces are providing care every day?
Personalized based on this facility's data
Key Review Excerpts
“Their caregiving team (especially Jill House Supervisor, Jewel- Caregiver & Yawasse Housekeeping) were extraordinary compassionate and attentive- especially during the last days of my mother’s life…holding her hand as she passed in the early hours of the morning.”
“The homes are well furnished and clean, the staff/caregivers are friendly and the residents are happy!”
“My mother went to Mustang Creek with very special needs back in March of 2025. Needs that most other places would not even consider taking her for. They accepted her and accommodated each of those needs and did so with a level of care and respect that allowed her to maintain her dignity.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in May 2023 identified issues regarding fire drill documentation, resident service plans, and food handling procedures. Previous inspections from 2021 noted deficiencies related to smoking regulations, sprinkler system maintenance, and emergency preparedness training. No formal enforcement actions are currently listed for this facility.
May 26, 2023Routine
Health Code (3 violations)
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
May 19, 2021Routine
Life Safety Code (3 violations)
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
Ownership & Operations
Who Operates This Facility
Mce II Op Co, LLC
for profit
CLERMONT MANAGEMENT LLC
RENEE D RAMSEY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
110 reviews from families & visitors
Official Website
Visit mce.care
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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