Avalon Memory Care Keller
Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 37 Google reviews
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What this means for your family
This facility is an excellent choice for families needing rapid admission or specialized dementia expertise, as the staff is frequently praised for their compassion. However, you should implement a system for labeling your loved one's clothing, as multiple families have reported issues with lost or misplaced items.
Google Reviews
Google Reviews
37 reviews on GoogleAvalon Memory Care Keller is highly regarded by many families for its compassionate staff and its ability to facilitate rapid, seamless transitions during medical crises. While many reviewers praise the home-like atmosphere and attentive care, some families have reported serious concerns regarding lost personal belongings, inconsistent laundry services, and occasional lapses in staff training for physical transfers.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregivers
- Seamless and expedited admissions process
- Clean and home-like environment
- Strong communication with family members
Concerns
- Loss of personal clothing and belongings (mentioned by 3 reviewers)
- Inconsistent laundry/clothing management (mentioned by 2 reviewers)
- Staff training issues regarding safe transfers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses that frequently use the reviewer's name and reference specific staff members or family details. They excel at validating the emotional weight of the transition to memory care.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to family feedback; how do you ensure that communication remains just as consistent once a resident has moved in?
- 2Since the environment feels so much like a home, what specific systems do you have in place to ensure residents' personal clothing and belongings are carefully tracked and managed?
- 3With the specialized memory care certification, what kind of specific training do your staff members undergo regarding safe transfers and mobility assistance?
- 4How do you handle medical emergencies or changes in health status during the overnight hours?
- 5What does a typical day of social activities and engagement look like for the residents here?
- 6The admissions process seems very efficient; what are the first steps we should take to ensure a seamless transition for our loved one?
Personalized based on this facility's data
Key Review Excerpts
“While we were frantically trying to find a place for Dad since we could no longer care for him, they expedited the process and we were able to get him moved in the next day.”
“Michelle helped us immensely when we were transitioning my dad from rehab to memory care after his accident. She was compassionate and knowledgeable, and she walked us through all of the steps of the process with kindness and patience.”
“The staff at the Keller facility has been great in caring for my mother. They genuinely care for her just as they would their own mother.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in January 2024 identified issues regarding staff training documentation and Alzheimer's disease education. Previous inspections from 2021 noted deficiencies related to emergency preparedness and safety equipment like exit signs and lighting, all of which were marked as corrected.
Jan 11, 2024Routine
Health Code (2 violations)
The facility failed to have documented evidence that direct care staff had completed all required continuing education.
The facility failed to ensure direct care staff completed 12 hours of annual in-service education regarding Alzheimer's disease.
Nov 1, 2021Routine
Life Safety Code (3 violations)
The facility failed to provide required exit signs.
The facility failed to provide required emergency lighting.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
Ownership & Operations
Who Operates This Facility
Avalon Care Group, LLC
for profit
JON C SEIB
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit avalonmemorycare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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