Mustang Creek Estates Keller House D
Limited public data on Mustang Creek Estates Keller House D. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 110 Google reviews
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What this means for your family
This facility offers a wonderful, homelike environment with a staff that many families find deeply compassionate during end-of-life care. However, families should be extremely cautious regarding recent reports of rising costs and should verify the current consistency of care and meal quality during their visit.
Google Reviews
Google Reviews
110 reviews on GoogleFamilies often praise the facility for its compassionate caregiving team and the warm, homelike atmosphere that treats residents like family. However, significant concerns have been raised regarding rising costs, inconsistent meal quality, and serious allegations of neglect and medication errors in some reviews.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Warm, homelike campus atmosphere
- Engaging resident activities and events
- Responsive and hands-on management
Concerns
- Frequent annual price increases
- Inconsistent meal quality and variety (mentioned by 2 reviewers)
- Staff turnover and inconsistent care levels (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 417 analyzed
How They Respond to Reviews
The owner uses a set of highly repetitive, templated responses that are strictly applied to specific reviewers. Each response is a carbon copy of the previous one for the same individual, indicating a lack of unique engagement with the review content.
Questions for Your Tour
- 1It's wonderful to see how much management engages with the community through their responses; how would you describe the communication style between the leadership team and the families here?
- 2Since the campus has such a warm, homelike atmosphere, what are some of the favorite daily activities or social events that residents look forward to most?
- 3Could you walk us through your process for medication management to ensure everything is handled accurately and consistently for each resident?
- 4How do you ensure that the quality of care and the level of attention from caregivers remains consistent, even as staff members transition?
- 5We want to make sure the dining experience is something they enjoy; how do you approach menu variety and nutritional quality to keep meals exciting?
- 6In the event of a medical emergency or a change in health needs during the night, what specific protocols are in place to ensure immediate care?
Personalized based on this facility's data
Key Review Excerpts
“Their caregiving team (especially Jill House Supervisor, Jewel- Caregiver & Yawasse Housekeeping) were extraordinary compassionate and attentive- especially during the last days of my mother’s life…holding her hand as she</em> passed in the early hours of the morning.”
“The homes are well furnished and clean, the staff/caregivers are friendly and the residents are happy!”
“My mom went to Mustang Creek with very special needs back in March of 2025. Needs that most other places would not even consider taking her for. They accepted her and accommodated each of those needs and did so with a level of care and respect that allowed her to maintain her dignity.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Mustang Creek Estates Keller House D has had several inspections involving violations related to life safety codes and food handling. While no recent enforcement actions were found, past citations addressed issues with emergency preparedness plans, building maintenance, and food procurement protocols.
Jan 27, 2023Routine
Health Code (1 violations)
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Jan 19, 2021Routine
Life Safety Code (7 violations)
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
The facility failed to ensure the building and structure complied with the 2000 edition of the Life Safety Code, NFPA 101.
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
The facility failed to provide sufficient separate storage space for locked areas for medications and medical supplies, and/or failed to store poisons in a locked area separate from all medications and preparations.
The facility failed to include a section addressing sheltering arrangements in the emergency preparedness and response plan.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Mce II Op Co, LLC
for profit
CLERMONT MANAGEMENT LLC
RENEE D RAMSEY
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
110 reviews from families & visitors
Official Website
Visit mce.care
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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