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Limited public data on Mustang Creek Estates Keller House D. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 110 Google reviews
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Every family's needs are unique. We encourage you to visit Mustang Creek Estates Keller House D in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families often praise the facility for its compassionate caregiving team and the warm, homelike atmosphere that treats residents like family. However, significant concerns have been raised regarding rising costs, inconsistent meal quality, and serious allegations of neglect and medication errors in some reviews.
Quality Themes
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Concerns
Rating Trends
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Distribution · 417 analyzed
The owner uses a set of highly repetitive, templated responses that are strictly applied to specific reviewers. Each response is a carbon copy of the previous one for the same individual, indicating a lack of unique engagement with the review content.
Personalized based on this facility's data
Key Review Excerpts
“The homes are well furnished and clean, the staff/caregivers are friendly and the residents are happy!”
“My mom went to Mustang Creek with very special needs back in March of 2025. Needs that most other places would not even consider taking her for. They accepted her and accommodated each of those needs and did so with a level of care and respect that allowed her to maintain her dignity.”
“The director Louis Salerno was so helpfull in helping me navigate mom's care, He's an amazing caring person and is very passionate about what he does.”
Source: Texas Health & Human Services Commission
Key Findings
Mustang Creek Estates Keller House D has had several inspections involving violations related to life safety codes and food handling. While no recent enforcement actions were found, past citations addressed issues with emergency preparedness plans, building maintenance, and food procurement protocols.
Health Code (1 violations)
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Life Safety Code (7 violations)
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
The facility failed to ensure the building and structure complied with the 2000 edition of the Life Safety Code, NFPA 101.
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.
The facility failed to provide sufficient separate storage space for locked areas for medications and medical supplies, and/or failed to store poisons in a locked area separate from all medications and preparations.
The facility failed to include a section addressing sheltering arrangements in the emergency preparedness and response plan.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
Mce II Op Co, LLC
for profit
CLERMONT MANAGEMENT LLC
RENEE D RAMSEY
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Google Reviews
110 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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