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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 32 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 20%
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Aperion Care West Chicago receives highly polarized feedback, with long-term residents often reporting positive experiences with staff and social services, while family members and some former residents express significant concerns regarding management, cleanliness, and quality of care. The facility appears to serve a population with both medical and behavioral health needs, but consistency in care and communication remains a recurring point of friction.
Quality Themes
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Concerns
Rating Trends
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Distribution · 36 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“I've been a resident at Aperion Care West Chicago for over a year. I came here for my clinical depression and anxiety. Since coming here I have recived actual help. I have a great therapist, social worker and nurses.”
“The staff are respectful and meet my needs both medically and mentally. The food is okay. On a scale of 1-10, 10 being the worst I rate it a 6. Laundry is average. Sometimes clothes come back stained or missing.”
“My Grandma died here, and you know how they informed my parents? They left a voicemail!! She was also missing belongings.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed numerous complaints about this facility, raising serious concerns about resident protection from abuse and neglect. The most recurring problems involve abuse prevention, medication management, and accident safety. Recent inspections through 2026 show these core issues persist despite repeated corrections, suggesting ongoing challenges with maintaining safe conditions and proper oversight of vulnerable residents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Jan 31, 2026
$39,375
Fine
Jan 23, 2025
$17,345
Fine
Jul 18, 2024
$118,489
Fine
Jan 10, 2024
$114,514
Payment Denial
Jan 10, 2024
35-day denial
Aperion Care West Chicago
for profit
Aperion Care
33 facilities nationwide
Chain avg rating: 2.0/5 · Rank 25 of 32 (Lowest rating)
Owners
Shira Meystel Irrv Tr Uad 1-1-21
Owner · Organization
1219 Limted Partnership
Owner · Organization
257 Limted Partnership
Owner · Organization
42170 Limted Partnership
Owner · Organization
Frederick S Frankel Trust
Owner · Organization
Spector, Jennifer
Owner
Turofsky, Steven
Owner
Wilhelm, Naftali
Owner
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit aperioncare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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