Bria of Geneva
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 84 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation due to its highly-rated therapy team and responsive administration. However, if you are seeking long-term memory care, you should specifically ask about their protocols for patient redirection and night-shift supervision, as recent reviews have highlighted lapses in these areas.
Google Reviews
Google Reviews
84 reviews on Google“Families looking for rehabilitation services may find Bria of Geneva highly impressive, with multiple reviewers praising the efficient and attentive therapy department. However, there are serious concerns regarding patient safety and supervision in the memory care wing, as well as reports of inadequate responsiveness during weekend shifts.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and therapy services
- Kind and attentive nursing and CNA staff
- Responsive and accessible administration
- Engaging resident activities and social environment
Concerns
- Inadequate supervision in memory care wing
- Slow response times or neglect during weekend/night shifts (mentioned by 2 reviewers)
- Patient safety issues including falls
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With the recent improvements noted in your health inspections, what specific steps is the team taking to ensure high-quality clinical care for every resident?
- 2I noticed the facility is very responsive to feedback; how does the administration involve families in addressing any concerns that arise regarding daily care?
- 3What is the current plan for increasing the number of hands-on caregivers available to assist residents with their daily needs?
- 4How does the nursing staff manage medical emergencies or sudden changes in a resident's condition during the overnight hours?
- 5What kind of daily activities or social outings are planned to keep the residents engaged and connected with one another?
- 6How do you ensure that the specific care plans for each resident are consistently followed by all members of the care team?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department at Bria is very efficient , polite and patient with me. This is my main reason for returning to Bria every time.”
“Our family member has been at Bria for approximately 4 years. During that time we have had a number of general concerns in which we contacted the administrator Jeff Russell. Our concerns were addressed promptly and resolved to our satisfaction.”
“She was on the memory care floor, and while she was there, we witnessed other patients walking in and out of her room multiple times. The staff didn’t seem too concerned and told us that “it’s memory care” as if that makes it okay.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
BRIA of Geneva has concerning patterns with families filing multiple complaints about serious issues including pressure ulcer care, infection control, and abuse reporting failures. The facility shows persistent problems across fire safety systems, medication management, and quality of care that repeatedly resurface across multiple surveys despite corrections. While all deficiencies show correction dates, the recurring nature of core care issues warrants careful evaluation during any visit.
May 14, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Sep 27, 2024Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 23, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 26, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Keep all essential equipment working safely.
Jun 26, 2024Routine19
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Dec 9, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Bria of Geneva
for profit
Chain Affiliation
Bria Health Services
15 facilities nationwide
Chain avg rating: 1.2/5 · Rank 1 of 15 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
84 reviews from families & visitors
Official Website
Visit briahs.com
Medicare data downloads
Original nursing home datasets
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