Aperion Care International
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 239 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (17 vs median 11.0)
- High staff turnover (53%)
- High RN turnover (70%)
Bottom 25% in IL · Below recommended RN staffing · Worst in APERION CARE chain · $98,851 in fines · Abuse citation
What this means for your family
While many families report a clean and welcoming environment, the facility has a history of serious complaints regarding neglect and staffing levels. When touring, we strongly recommend asking to see the staffing ratios for weekends and evenings, and speaking directly with current residents about their daily care experiences.
Google Reviews
Google Reviews
239 reviews on Google“Aperion Care International receives highly polarized feedback, with a large volume of recent 5-star reviews praising the facility's cleanliness, friendly staff, and effective rehabilitation services. However, a consistent minority of reviewers report serious concerns regarding neglect, understaffing, poor food quality, and unprofessional conduct by some employees. Families should be aware of these conflicting experiences and conduct a thorough on-site visit to assess the current environment.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Professional and attentive rehabilitation therapy team
- Friendly and welcoming front-desk and administrative staff
- Effective communication from management
Concerns
- Chronic understaffing leading to neglect (mentioned by 7 reviewers)
- Poor food quality and issues with special diets (mentioned by 4 reviewers)
- Rude or unprofessional staff behavior (mentioned by 5 reviewers)
- Slow response times to call buttons (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 206 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure that call buttons are answered promptly for residents who need immediate assistance?
- 2I noticed the facility has had recent challenges with medication management; could you walk me through your current process for ensuring accuracy and timely distribution for residents?
- 3How does your team ensure that residents with specific dietary requirements receive consistent, high-quality meals that meet their nutritional needs?
- 4With 17 recent state violations, what specific steps has the leadership team taken over the last few months to improve oversight and address these regulatory concerns?
- 5I see that management is active in responding to feedback; how do you incorporate that family input into your daily operational improvements?
- 6What does a typical day look like for a resident in terms of social engagement and activities, and how do you ensure those programs are consistently staffed?
Personalized based on this facility's data
Key Review Excerpts
“The therapists bring you back to life. The really push you to get better. The Activity department is the best and gets a 10.”
“Every time I went to visit her, she was soiled, not checked on even after she would press the nurse call button and would tell me they were very rude to her when visitors weren't around.”
“My dad was their for 1 day and I got him up out of there. The staff that I met was rude, unprofessional and to top that off they gave my dad a broken wheelchair and he is an amputee.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows serious concerns with persistent safety and care issues that have prompted numerous family complaints. The most recurring problems involve accident prevention and supervision, basic daily care assistance, and medication management. While all deficiencies show correction dates, the pattern of repeated violations across the same care areas—particularly safety hazards appearing in complaint investigations from 2023 through 2025—suggests ongoing systemic problems that families should carefully evaluate before visiting.
Feb 19, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 4, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 20, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 29, 2025Complaint1
Administration Deficiencies
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
May 5, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 27, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
May 5, 2025
$12,438
Fine
Feb 26, 2025
$12,948
Fine
Apr 17, 2024
$28,958
Fine
Feb 23, 2024
$37,810
Payment Denial
Feb 23, 2024
9-day denial
Ownership & Operations
Who Operates This Facility
Aperion Care International
for profit
Chain Affiliation
Aperion Care
33 facilities nationwide
Chain avg rating: 2.0/5 · Rank 20 of 32 (Worst)
Ownership & Management
Owners
1219, Lp
Owner · Organization
257, Lp
Owner · Organization
42170, Lp
Owner · Organization
Inofre, Christina
Owner
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
239 reviews from families & visitors
Official Website
Visit aperioncare.com
Medicare data downloads
Original nursing home datasets
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