Ryze on the Avenue
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 72 Google reviews
Watch Ryze on the Avenue
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (32 vs median 11.0)
- High staff turnover (53%)
- High RN turnover (64%)
Bottom 25% in IL · Critically understaffed (RN) · Significantly below average staffing · $323,373 in fines · Abuse citation
What this means for your family
While some families report excellent experiences with specific staff members and administrative support, there is a concerning pattern of neglect and poor response times in recent reviews. If you consider this facility, we strongly recommend conducting an unannounced visit to observe staff responsiveness and checking the cleanliness of resident rooms personally.
Google Reviews
Google Reviews
72 reviews on Google“RYZE ON THE AVENUE presents a polarized experience, with many families praising specific staff members for their kindness and dedication, while others report severe concerns regarding neglect, hygiene, and communication. While some residents and families highlight a clean environment and effective administrative support, there is a recurring pattern of complaints regarding slow response times to call lights, missing personal belongings, and inconsistent care standards.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and professional administrative/front desk staff
- Kind and attentive nursing/CNA staff on specific floors
- Effective insurance and business office support
- Clean and welcoming environment (noted by several visitors)
Concerns
- Slow response times to call lights and basic assistance (mentioned by 3 reviewers)
- Theft or loss of resident personal belongings and clothing (mentioned by 2 reviewers)
- Unsanitary room conditions and poor hygiene care (mentioned by 4 reviewers)
- Poor communication from administration and staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that communication loop to improve the daily experience for residents?
- 2With 302 residents, what specific systems do you have in place to ensure that call lights are answered promptly and that residents receive timely assistance?
- 3We understand that maintaining personal belongings is important; what protocols do you have in place to track and secure residents' clothing and personal items?
- 4Given the importance of hygiene and room maintenance, could you walk us through your daily cleaning schedule and how you ensure consistent standards across all rooms?
- 5What specific steps is the facility taking to enhance the quality and variety of the dining program to better meet resident preferences?
- 6How does your nursing team coordinate with families during medical emergencies or changes in a resident's health status to ensure clear and timely communication?
Personalized based on this facility's data
Key Review Excerpts
“The staff takes an excessive amount of time to respond to call lights—even for basic needs. My father’s room is often dirty, and essential supplies like gowns, bed pads, and footies are frequently unavailable.”
“My family’s items are CONSTANTLY coming up missing & it’s NOT THE RESIDENTS (im told) and I BELIEVE IT. The employees are helping themselves to the defenseless residents food, snacks, shoes, clothes, phones, phone chargers.”
“My father is a quadriplegic he’s been in this facility five years the provide great care for his condition we’re on a first name basis with most of the staff I would like to take the time to give a few special shout outs to Nurse Tasha Haywood CNA Turner & chrissy in the administration office”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of family complaints, with 58 out of 99 deficiencies triggered by reports from families or advocates. The most recurring problems involve protection from neglect and abuse, accident prevention and safety supervision, and wound care for pressure sores. While all violations show correction dates, the persistence of similar issues across multiple surveys - particularly safety hazards appearing repeatedly from 2023 through 2025 - suggests ongoing challenges in maintaining consistent quality care standards.
Jan 29, 2026Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jan 12, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Nov 18, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Aug 27, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 14, 2025Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 6, 2025Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Federal Penalties
Fine
Jun 18, 2025
$64,643
Payment Denial
Jun 18, 2025
13-day denial
Payment Denial
Mar 25, 2025
29-day denial
Fine
Feb 20, 2024
$4,938
Fine
Feb 12, 2024
$4,938
Fine
Jan 22, 2024
$14,814
Fine
Jan 8, 2024
$4,558
Fine
Jan 2, 2024
$3,882
Payment Denial
Dec 26, 2023
13-day denial
Fine
Dec 26, 2023
$79,170
Fine
Dec 11, 2023
$9,527
Fine
Nov 6, 2023
$6,351
Fine
Jun 30, 2023
$11,477
Ownership & Operations
Who Operates This Facility
Ryze on the Avenue
for profit
Ownership & Management
Owners
Aliya Five Holdings LLC
Owner · Organization
Aliya Five Member a LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit aliyahc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Kensington Place Nrsg & Rehab
< 1 miNursing Home · Chicago, IL
Montgomery Place
3.4 miNursing Home · Chicago, IL
California Terrace
3.7 miNursing Home · Chicago, IL
Terraces at the Clare
4.5 miNursing Home · Chicago, IL
Warren Barr Gold Coast
4.7 miNursing Home · Chicago, IL
Alden Lincoln Rehab & H C Ctr
6.9 miNursing Home · Chicago, IL