Reviewer concerns include unprofessional communication and difficulty reaching the facility by phone — investigate before committing.
based on 7 Google reviews
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Reviewer feedback for Angel House VII suggests areas to investigate further. Common concerns include: unprofessional communication and difficulty reaching the facility by phone, allegations of unsanitary conditions and lack of medical precautions. We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Reviewers are deeply divided, with some families praising the clean environment and friendly administrative staff. However, there are extremely serious allegations regarding unsanitary conditions, lack of medical precautions for infectious diseases, and unprofessional communication.
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Distribution · 7 analyzed
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Key Review Excerpts
“My dad has been here for some years. I never wrote a review but everytime I come here its clean and there's very friendly staff not too many per house. The admin seems really nice”
“Very unsanitary, abusive caretakers, not able to take care of special needs like diabetes, HIV positive residence and staff with no precautions being taken, illegal paperwork practices, reported recently to the State board for non-compliance with practices.”
Source: NC Division of Health Service Regulation
The facility failed to maintain a current and accurate list of residents with physician-ordered therapeutic diets in the kitchen for staff guidance. An inspection revealed no diet list was posted, and while three residents required a no concentrated sweets diet, the supervisor had removed the list during a refrigerator replacement and failed to replace it.
The facility failed to maintain a current and posted list of residents with physician-ordered therapeutic diets for food service staff guidance. An inspection of the kitchen revealed no such list was posted, even though three residents required a no concentrated sweets diet. The Supervisor-in-Charge admitted the list was discarded during a refrigerator replacement and not replaced.
The facility failed to ensure that all personal care aides completed the required 25-hour or 80-hour training program. Specifically, a review of a staff member's personnel record showed no documentation of completed training, and the employee could not verify the training had occurred.
The facility failed to provide documentation proving that one sampled staff member (Staff C) had successfully completed the required 25-hour or 80-hour personal care services training program. Although the staff member was hired as a Relief Supervisor-in-Charge, there was no record of completed training in their personnel file.
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7 reviews from families & visitors
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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