Angel House 2
Reviewer concerns include unsanitary conditions and lack of medical precautions — investigate before committing.
based on 7 Google reviews
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What this means for your family
While some family members report high satisfaction with the cleanliness and the administrative staff, there are extremely alarming allegations regarding medical safety and sanitation. Families should perform an independent inspection and verify the facility's current standing with the State board before placement.
Google Reviews
Google Reviews
7 reviews on Google“Reviewers are deeply divided, with some families praising the clean environment and friendly administrative staff. However, there are extremely serious allegations regarding unsanitary conditions, lack of medical precautions for infectious diseases, and unprofessional communication.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful administrative staff
- Clean living environment
- Positive long-term care experiences
Concerns
- Unsanitary conditions and lack of medical precautions
- Unprofessional communication and unresponsive phone lines
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some families have mentioned how helpful and friendly the administrative team is; how do you typically keep families updated on their loved one's well-being?
- 2Since this is a cozy, six-resident home, what does a typical day of meals and social activities look like for the residents?
- 3What specific protocols do you have in place to ensure the highest standards of cleanliness and sanitation throughout the living areas?
- 4How does the staff manage medical needs or handle unexpected health emergencies during the overnight hours?
- 5What is your preferred method for communicating important daily updates to family members to ensure we stay in the loop?
- 6With such a small group of residents, how do you ensure that each person's specific medical precautions and hygiene needs are consistently met?
Personalized based on this facility's data
Key Review Excerpts
“My dad has been here for some years. I never wrote a review but everytime I come here its clean and there's very friendly staff not too many per house. The admin seems really nice”
“Very unsanitary, abusive caretakers, not able to take care of special needs like diabetes, HIV positive residence and staff with no precautions being taken, illegal paperwork practices, reported recently to the State board for non-compliance with practices.”
“I called with an urgent matter and I heard someone pick up the phone then disconnect. I tried to call back but the line has been busy for over 30 minutes.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Mar 25, 2021Other
The facility failed to implement physician orders for laboratory testing for one resident. Specifically, the facility did not obtain required lithium and Clozaril blood levels as ordered by the physician, resulting in a failure to monitor therapeutic medication ranges.
Mar 25, 2021Other
The facility failed to implement physician orders for Resident #2 regarding required laboratory blood level monitoring for lithium and Clozaril. While orders were present to obtain these specific laboratory values, a review of recent laboratory results showed the tests had not been performed.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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