Reviewer concerns include unprofessional communication and difficulty reaching staff by phone — investigate before committing.
based on 7 Google reviews
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Reviewer feedback for Angel House IV suggests areas to investigate further. Common concerns include: unprofessional communication and difficulty reaching staff by phone, allegations of unsanitary conditions and lack of medical precautions. We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Reviewers are deeply divided, with some families praising the friendly staff and cleanliness of the facility. However, there are extremely serious allegations regarding unsanitary conditions, lack of medical precautions for infectious diseases, and unprofessional communication.
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Distribution · 7 analyzed
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Key Review Excerpts
“My dad has been here for some years. I never wrote a review but everytime I come here its clean and there's very friendly staff not too many per house. The admin seems really nice”
“Very unsanitary, abusive caretakers, not able to take care of special needs like diabetes, HIV positive residence and staff with no precautions being taken, illegal paperwork practices, reported recently to the State board for non-compliance with practices.”
Source: NC Division of Health Service Regulation
The facility failed to ensure the accuracy of the electronic medication administration record (eMAR) for three sampled residents. Specifically, for Resident #1, there were multiple instances where doses of APAP, atorvastatin, and carvedilol were entered without documentation of whether they were administered or the reason for omission.
The facility failed to ensure residents were free from mental and physical abuse. Specifically, Resident #1 engaged in aggressive behaviors, including grabbing items from others and inappropriate touching, which caused fear in several residents and physical contact with others.
The facility failed to ensure residents were free from mental and physical abuse. Specifically, Resident #1 engaged in behaviors including grabbing other residents' property and inappropriate touching, which caused fear in several residents and physical contact with others.
The facility failed to submit documentation to the Division of Health Service Regulation regarding a new Administrator. While Staff C was acting as Administrator, there was no official state record acknowledging this change since the current license became effective.
The facility failed to ensure the maintenance of essential safety equipment for a resident. Specifically, a rolling walker required for a resident with a history of falls was not properly maintained.
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7 reviews from families & visitors
NC DHSR — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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