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Reviewer concerns include unprofessional communication and difficulty reaching staff by phone — investigate before committing.
based on 7 Google reviews
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Reviewer feedback for Angel House III suggests areas to investigate further. Common concerns include: unprofessional communication and difficulty reaching staff by phone. We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Reviewers are deeply divided, with some families praising the clean environment and friendly administrative staff. However, there are serious allegations regarding unsanitary conditions, lack of medical precautions for infectious diseases, and unprofessional communication.
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Distribution · 7 analyzed
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Key Review Excerpts
“My dad has been here for some years. I never wrote a review but everytime I come here its clean and there's very friendly staff not too many per house. The admin seems really nice”
“Very unsanitary, abusive caretakers, not able to take care of special needs like diabetes, HIV positive residence and staff with no precautions being taken, illegal paperwork practices, reported recently to the State board for non-compliance with practices.”
Source: NC Division of Health Service Regulation
The facility failed to ensure food items were protected from contamination. Specifically, multiple items in the kitchen refrigerator, freezer, and dining room freezer were found unlabeled, undated, and open to the air.
The facility failed to ensure all food items stored in refrigerators and freezers were protected from contamination. Specifically, multiple food items, including meats, vegetables, and frozen goods, were found undated and open to the air. Staff also reported that personal food items were sometimes stored in these units without proper labeling.
The facility failed to provide a prescribed therapeutic diet for one resident. Specifically, the resident's physician had ordered a low-fat/low-sodium diet, but the facility's menu and implementation did not ensure compliance with these dietary restrictions.
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Google Reviews
7 reviews from families & visitors
NC DHSR — View Official Record
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