Alpine Care of Evanston
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 97 Google reviews
Watch Alpine Care of Evanston
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The Grove of Evanston shows a consistent divide between successful short-term rehab outcomes and severe failures in long-term care and hygiene. If you are considering this facility, perform an unannounced visit to inspect the cleanliness of the rooms and observe staff response times, as these are the most frequently cited points of failure.
Google Reviews
Google Reviews
97 reviews on Google“The Grove of Evanston receives highly polarized reviews, with many residents praising the rehabilitation therapy and individual staff members, while others report severe neglect and unsanitary conditions. Families should be aware of a recurring pattern of communication breakdowns, poor facility cleanliness, and inconsistent nursing care that has led to multiple reports of patient safety concerns.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Dedicated and compassionate individual nursing staff
- Professional and helpful administrative team members
- Engaging activities and social programs
Concerns
- Poor facility hygiene and cleanliness (mentioned by 12 reviewers)
- Unresponsive nursing staff and slow call-light response (mentioned by 9 reviewers)
- Inadequate communication with family members (mentioned by 6 reviewers)
- Poor food quality and dining experience (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 98 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the administration team is very active in responding to feedback; how do you typically keep families updated on a loved one's daily care and health changes?
- 2We are looking for great engagement for our family member; could you tell us more about the social programs and how they help residents stay active?
- 3What specific protocols are in place to ensure the facility remains deeply cleaned and sanitized every day?
- 4How does the nursing team manage call lights to ensure that residents receive timely assistance when they press it?
- 5Could you describe the daily dining experience, including how much input residents have regarding the menu and food quality?
- 6In the event of a medical emergency during the night, what is the process for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“My Mom lasted 3 weeks here after her stroke and died. The facility is disgusting and dirty. There are some nice nurses such as Rachel and the front desk staff named Summer, but other than that it is a sad disaster.”
“The staff , most of the employees were kind and helpful , especially the nurses and CNAs who always had a smile and was willing to assist. The therapy team was knowledgeable and patient.”
“My father was at this facility for three weeks. It is horrible. It is worn out, dirty, there are two other people in a room with him, each with their own TVs blasting... the food is disgusting.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Alpine Care of Evanston shows concerning patterns with families filing multiple complaints that triggered inspections, revealing issues with accident prevention, resident protection from abuse, and care planning. The facility has recurring problems with accident hazards and safety supervision appearing across multiple surveys. While all deficiencies show correction dates, the repeated safety violations and complaint-driven inspections suggest families should visit carefully and ask specific questions about current safety protocols.
Feb 19, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 3, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Dec 5, 2025Routine8
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jul 18, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Feb 5, 2025Routine2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 9, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Feb 2, 2024
$40,258
Ownership & Operations
Who Operates This Facility
Alpine Care of Evanston
for profit
Ownership & Management
Owners
Doros Generation Trust U/a/d 1/3/12
Owner · Organization
Gpn Fam Tr Ua 04282008
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
97 reviews from families & visitors
Official Website
Visit alpine-evanston.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Clark Manor
1.1 miNursing Home · Chicago, IL
Buckingham Pavilion
1.1 miNursing Home · Chicago, IL
Birchwood Plaza
1.4 miNursing Home · Chicago, IL
Lincolnwood Place
1.8 miNursing Home · Lincolnwood, IL
Westminster Place
2.6 miNursing Home · Evanston, IL
Sheridan Village Nrsg & Rhb
3.2 miNursing Home · Chicago, IL