Strong Medicare quality ratings; public reviewers often praise warm and welcoming staff members. Still worth an in-person visit.
based on 42 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Aliya of Evanston has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm and welcoming staff members and homelike atmosphere. Review the component ratings and current source records before deciding.
Aliya of Evanston presents a highly polarized experience, with some visitors praising the staff's warmth and the facility's homelike atmosphere, while others report severe neglect and poor hygiene. Recent negative reviews highlight critical failures in basic care, such as infrequent hygiene assistance, understaffing, and unsanitary conditions. Families should be aware of the significant gap between the positive experiences reported by some and the alarming accounts of neglect described by others.
Quality Themes
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Concerns
Rating Trends
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Distribution · 46 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“Hall cluttered with items on floor outside every room. Fungus Gnat flying around. Dried blood or fecal matter on wall by patient’s bed.”
“If I am VERY luckt I only get changed 3 times a day. Usually I only get changed twice. I know this violates federal standards.”
“The staff at Aperion went above board, and above and beyond the call of duty. From administration, to the support staff, to nursing staff, to the CNAs, to dietary, and even the redmsidents themselves, everyone was pleasant, welcoming, patient, understanding, helpful.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of complaint-triggered deficiencies with families reporting issues related to abuse prevention, resident rights, and safety hazards. The most recurring problems involve fire safety systems (sprinklers, alarms, emergency exits), medication management errors, and protecting residents from abuse and neglect. While all deficiencies show correction dates, the persistent nature of safety violations and multiple family complaints about fundamental care protections suggest ongoing operational challenges that warrant careful consideration.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Jan 9, 2024
$52,199
Payment Denial
Jan 9, 2024
37-day denial
Aliya of Evanston
for profit
Aliya Healthcare
14 facilities nationwide
Chain avg rating: 2.9/5 · Rank 1 of 9 (Highest rating)
Owners
Aliya Gb Holdings LLC
Owner · Organization
Key personnel
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42 reviews from families & visitors
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