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Assisted Living

Alpha Concord Plantation

Families consistently rate this highly — reviewers highlight caring and pleasant staff. Schedule a visit to confirm the fit.

2809 Old Concord Road, Salisbury, NC 2814629 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.5/5

based on 8 Google reviews

5
4
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What this means for your family

The facility has a long-standing reputation for having a very kind and hardworking staff that creates a happy environment for residents. Because many reviews are textless, you should visit in person to verify the current quality of dining and cleanliness.

Google Reviews

Google Reviews

8 reviews analyzed
Families can expect a highly caring and hardworking staff that fosters a happy community environment for residents. While long-term residents have been known to thrive here for many years, there is a single historical instance of extreme dissatisfaction that should be noted.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Caring and pleasant staff
  • Hardworking employees
  • Positive resident community atmosphere

Rating Trends

Tap a year to see what changed

2341.02013(1)5.02017(3)5.02019(1)5.02020(1)5.02023(1)5.02024(1)

Distribution

5
7
4
0
3
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a small, intimate community of 29 residents, how do you ensure everyone feels personally connected to the group during daily activities?
  • 2We've heard wonderful things about how hardworking and pleasant the staff is; how do you foster that kind of positive culture among your employees?
  • 3Since the community atmosphere is a known strength here, what are some of the favorite social traditions or events the residents participate in together?
  • 4Could you walk us through the specific protocols the team follows if a resident has a medical emergency during the night?
  • 5How does the staff approach personalized care to ensure each resident's unique routine is respected within this close-knit setting?
  • 6In terms of maintaining high standards of care, how does the management team stay proactive about addressing any operational or regulatory updates?

Personalized based on this facility's data


Key Review Excerpts

7 years ago I had a different outlook on this. My dad stayed here for about 16 years. His name is Larry Godfrey and he really enjoyed it. He wouldn't have left this place for a mansion. From what I understand the staff enjoyed him as well. He went home to be with the Lord June 5th. Again I would like to thank all staff members for taking care of my dad.

Long-term resident's family · 2023★★★★★

The staff's there are very caring and pleasant.

Reviewer · 2017★★★★★

The staff here is hardworking. The kind people who live here say that everyone gets along. No place is perfect, but the people here are happy, and that says a lot :)

Reviewer · 2017★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

6total
9deficiencies
Mar 26, 2026Follow-up
Nutrition and Food ServiceD 283

The facility failed to ensure the kitchen was clean and free of contamination, specifically regarding the reach-in ice machine. Observations revealed dirt residue lines on the deflector edges inside the ice machine storage bin and no posted cleaning schedule for the equipment. This was noted as a repeat citation following a previous health department inspection.

Oct 30, 2024Follow-up
Tuberculosis TestD244

The facility failed to ensure one of eight sampled residents had completed required tuberculosis (TB) testing. Specifically, Resident #2 had a chest x-ray used to rule out TB instead of the required negative TB skin or blood test upon admission.

Health CareD273

The facility failed to ensure physician follow-up was completed for two of three sampled residents who had medication refusals. For Resident #2, there was significant documentation of eye drop refusals without evidence that the primary care provider was notified.

Oct 30, 2024Follow-up
Tuberculosis Test, Medical Exam & ImmunizationsD 234

The facility failed to ensure that one of three sampled residents had completed required tuberculosis (TB) testing upon admission. Specifically, Resident #2 had a negative chest x-ray on file, but lacked documentation of a negative TB skin test or blood test. Management and the Resident Care Director were unaware that a chest x-ray is only an acceptable alternative if a resident has a documented previous positive TB skin test result.

Oct 7, 2022Follow-up
Medication AdministrationD 000

The facility failed to ensure the accuracy of the electronic Medication Administration Record (eMAR) for 2 of 3 sampled residents. Specifically, the facility failed to accurately document the administration, purpose, and effectiveness of as-needed (PRN) doses for a narcotic pain reliever and an anxiety medication. For Resident #3, discrepancies were found between the controlled substance count sheets and the eMAR, including doses signed out but not documented as administered.

Jun 14, 2019Other
Test For TuberculosisD 131

The facility failed to ensure that one of three sampled staff members had been tested for tuberculosis disease upon hire. Personnel records for Staff B showed no documentation of a completed TB skin test at the time of employment.

Medication AdministrationD 358

The facility failed to ensure that the preparation and administration of medications and treatments by staff were in accordance with prescribed orders and facility policies.

Jun 13, 2019Other
Test For TuberculosisA3140

The facility failed to ensure that 1 of 3 sampled staff members had been tested for tuberculosis disease prior to hire. Personnel records for Staff B showed no documentation of a TB skin test after July 2015.

Medication AdministrationA358

The facility failed to ensure medications were administered as ordered for 2 of 6 residents during an 8:00 am medication pass. Specifically, a medication aide administered an incorrect dose of donepezil and failed to identify that aspirin had changed from enteric coated to chewable.

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References & Resources

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