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Nursing HomeMedicaid

Autumn Care of Salisbury

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1505 Bringle Ferry Road, Salisbury, NC 2814697 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 51 Google reviews

5
4
3
2
1
Autumn Care of Salisbury Nursing Home in Salisbury, NC — Street View
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What this means for your family

While many families report a positive experience with the activities and rehab staff, there are serious, recurring allegations regarding basic hygiene and medication management. If you are considering this facility, we strongly recommend conducting unannounced visits during weekends or evening shifts to observe the quality of care firsthand and asking management specifically how they track and prevent the loss of resident personal property.

Google Reviews

Google Reviews

51 reviews on Google
Autumn Care of Salisbury receives highly polarized feedback, with many families praising the compassionate, attentive staff and the facility's ability to provide a supportive environment for long-term care and rehab. However, significant concerns exist regarding basic care standards, including reports of residents being left in soiled conditions, lost personal belongings, and inconsistent medication administration. Families should be aware that while many have positive experiences, there are recurring reports of communication breakdowns and neglect during off-hours.

Quality Themes

Tap a score for details
Food2.0Staff7.0Clean6.0Activities9.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective and supportive rehab therapy team
  • Clean and well-maintained facility environment
  • Engaging activities and outings for residents

Concerns

  • Loss of personal belongings (dentures, clothing) and lack of accountability (mentioned by 2 reviewers)
  • Poor quality of food and dietary management (mentioned by 2 reviewers)
  • Inconsistent medication administration and communication at shift changes (mentioned by 2 reviewers)
  • Neglect of basic hygiene and resident needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.0'17(1)4.55.0'20(5)1.05.0'23(10)4.24.3'25(10)4.4'26(14)

Distribution · 55 analyzed

5
44
4
1
3
0
2
2
1
8

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
  • 2With the current staffing ratings, what specific protocols do you have in place to ensure consistent communication during shift changes and medication administration?
  • 3We’ve heard great things about your rehab team, but could you walk us through how you monitor and maintain personal belongings like dentures and clothing to prevent them from being misplaced?
  • 4Regarding the dining experience, what steps are you taking to improve the quality of meals and ensure residents' specific dietary needs are being met?
  • 5Given the recent focus on facility standards, how do you ensure that basic hygiene and personal care needs are consistently prioritized for every resident?
  • 6What are some of the most popular activities or outings currently offered, and how do you encourage residents to participate in these social opportunities?

Personalized based on this facility's data


Key Review Excerpts

The staff was compassionate, attentive, and treated our family member with dignity and respect.

Family member · 2026☆☆☆☆

The staff has been incredibly kind and caring. My husband is always clean and well cared for. He has even said that everyone is good to him and respects his wishes.

Long-term resident's spouse · 2023★★★★★

With all due respect to the great people that work there, they are offset by others who do not communicate at shift change and are unable to follow orders and administer important meds on time.

Family member · 2025☆☆☆☆
Source: 51 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.59hrs
79%
Registered nurses for medical care
Total Nursing
3.23hrs
79%
All nurses + aides combined
Staff Turnover
70%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.8%
Better than Avg
Here
1.8%
US
12.1%
NC
5.4%
Rowan
7.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
15.4%
NC
14.1%
Rowan
11.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.3%
Mixed vs Avgs
Here
23.3%
US
15.3%
NC
20.2%
Rowan
24.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
NC
91.7%
Rowan
94.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
NC
94.1%
Rowan
92.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility14.3%
Better than Avg
Here
14.3%
US
14.4%
NC
16.4%
Rowan
20.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
79.7%
NC
78.1%
Rowan
72.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.9%
Better than Avg
Here
96.9%
US
81.8%
NC
80.1%
Rowan
78.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
NC
1.5%
Rowan
2.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
1penalties
Well above state avg (5.6)
8 complaint-triggered
$8,738 in fines

Families have filed multiple reports triggering inspections, with recurring issues in medication management, abuse prevention, and resident rights. The facility shows persistent problems with preventing abuse and neglect policies, appearing in surveys two years apart, while most other deficiencies have been corrected. One recent abuse prevention deficiency from January 2026 remains without a correction plan, which is concerning for resident safety.

Jan 14, 2026Complaint
1
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Mar 6, 2025Routine
5
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Mar 6, 2025Complaint
6
0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Nov 9, 2023Routine
5
0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Jul 10, 2023Complaint
1
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 26, 2022Routine
5
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Federal Penalties

Fine

Jul 10, 2023

$8,738

Ownership & Operations

Who Operates This Facility

Owner / Operator

Autumn Care of Salisbury

Organization Type

for profit

Chain Affiliation

Chain Name

Saber Healthcare Group

Chain Size

126 facilities nationwide

Chain avg rating: 3.0/5 · Rank 51 of 125

Ownership & Management

Owners

Shg Autumn, LLC

Owner · Organization

100%

Weisberg, William

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Ohi Asset (nc) Salisbury, Lp5% or Greater Security InterestVolpe, BenjaminManaging Control - Governing BodyWeisberg, WilliamManaging Control - Governing BodyVolpe, BenjaminOfficer / DirectorWeisberg, WilliamOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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