Piedmont Health & Rehab Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 42 Google reviews
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What this means for your family
Piedmont Health & Rehab is highly regarded for its cleanliness and effective rehabilitation programs, making it a strong candidate for post-acute care. However, because some families have struggled with phone responsiveness, we recommend establishing a direct point of contact with a social worker or nurse manager upon admission to ensure you receive consistent updates.
Google Reviews
Google Reviews
42 reviews on Google“Piedmont Health & Rehab Center receives overwhelmingly positive feedback for its clean, well-maintained facility and compassionate, professional staff. Families frequently highlight successful rehabilitation outcomes and a welcoming environment, though some report challenges with communication and responsiveness when trying to reach staff by phone.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Compassionate and professional nursing staff
- Effective rehabilitation and therapy services
- Welcoming and friendly atmosphere
Concerns
- Difficulty reaching staff via phone for updates (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; what specific cleaning protocols do you have in place for the resident rooms?
- 2We noticed how much care goes into responding to feedback from families; how do you typically communicate important medical updates or changes in condition to us?
- 3Since we are looking for consistent communication, what is the best way for us to reach the nursing team if we have a quick question during the day?
- 4We are very interested in the rehabilitation services mentioned by others; can you tell us more about the therapy programs available for residents here?
- 5What kind of daily activities or social outings do you organize to help residents stay engaged with one another?
- 6How does the nursing staff handle medical emergencies or urgent care needs during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“My mama has been a patient here for the past year after her foot amputation. Since being here she has done a complete 180, she is getting out of the bed and rolling around on her own, her appetite has gotten better, so she is eating more & she is socializing with others which also aides in her healing.”
“This is the cleanest facility I have found in my area. When you walk in you are greeted by the happiest receptionist, and a sparkling facility. I see them constantly cleaning the common areas, and patients living space.”
“This is a very clean facility, and they have great workers they took great care of my grandma with dementia. while she was in there and I have no complaints whatsoever. Very professional and they are also great at communication.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed five complaint reports against this facility, including serious concerns about resident protection from abuse and neglect, and failure to properly notify families of incidents. The facility shows recurring problems with fire safety systems, infection control, and resident rights that span multiple surveys from 2022 to 2024. While most deficiencies have been corrected, the pattern of complaint-triggered investigations and repeated safety violations suggests ongoing care quality concerns.
Sep 11, 2025Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jul 23, 2024Routine5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jul 23, 2024Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Sep 28, 2023Routine4
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Sep 28, 2023Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 9, 2022Routine4
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Federal Penalties
Fine
Jul 23, 2024
$8,512
Ownership & Operations
Who Operates This Facility
Piedmont Health & Rehab Center
for profit
Chain Affiliation
Saber Healthcare Group
126 facilities nationwide
Chain avg rating: 3.0/5 · Rank 64 of 125
Ownership & Management
Owners
Saber Healthcare Holdings LLC
Owner · Organization
Benjamin N. Volpe Family Dynasty Trust (dated December 29, 2020)
Owner (parent company) · Organization
Bnv Dynasty LLC
Owner (parent company) · Organization
Decanted William I. Weisberg Family Dynasty Trust (dated Sept 30, 2020
Owner (parent company) · Organization
Wiw Dynasty LLC
Owner (parent company) · Organization
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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