Trinity Oaks Continuing Care Retirement Community
Families consistently rate this highly — reviewers highlight compassionate and professional nursing staff. Schedule a visit to confirm the fit.
based on 33 Google reviews
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What this means for your family
Trinity Oaks is an excellent choice for families seeking a warm, active, and highly compassionate care environment, especially for those needing hospice or assisted living. While the nursing staff is a standout strength, you may want to inquire about their protocols for managing resident-to-resident conflicts to ensure a peaceful environment.
Google Reviews
Google Reviews
33 reviews on Google“Trinity Oaks is highly regarded by residents and families for its warm, family-like atmosphere and exceptionally compassionate nursing staff, particularly during difficult times like hospice care. While the community excels in providing engaging social activities and high-quality dining, one reviewer noted an issue with unaddressed interpersonal bullying.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Engaging social activities and outings
- Welcoming, family-like community atmosphere
- High-quality dining services
- Well-maintained and beautiful facilities
Concerns
- Unaddressed interpersonal bullying
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to families online; how do you typically keep families updated on a resident's day-to-day well-being?
- 2With such a small and intimate community of 38 residents, how do you foster a sense of belonging and ensure everyone feels included in the social outings?
- 3We are looking for a place where everyone gets along; how does the staff help maintain a kind and respectful atmosphere among the residents?
- 4The dining services look lovely in the photos; could you tell us more about how much input residents have in the daily menus?
- 5Since the nursing staff is so highly regarded here, what is the protocol for managing medical needs or emergencies during the overnight hours?
- 6What are some of the favorite social activities or local excursions that the residents currently enjoy together?
Personalized based on this facility's data
Key Review Excerpts
“Nurses Lisa and Mary were very cordial to my sister and I during this supremely difficult visit. I took that final call from Lisa that morning and she conducted herself with a blend of professionalism, empathy and decorum which made that sledgehammer of a call as soft as it could be under those circumstances.”
“Food her in the Dinning Room is Superb, and all the Activities and Outings they have for us to do are wonderful. We are all one big Happy, Caring Family.”
“I love my Mom being at Trinity Oaks Assisted Living. I can now sleep at night knowing she is safe and well cared for.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Jan 5, 2023Follow-up
The facility failed to ensure that staff members were competency validated for Licensed Health Professional Support (LHPS) tasks. Specifically, record reviews showed that two out of three sampled staff members lacked documentation for performing tasks such as clean dressing changes and administering rectal suppositories.
Jan 5, 2023Follow-up
The facility failed to ensure that two of three sampled staff members were competency validated for Licensed Health Professional Support (LHPS) tasks. Specifically, Staff A lacked documentation for competency in administering rectal suppositories, and Staff C lacked documentation for performing clean dressing changes and administering rectal suppositories.
Mar 5, 2020Other
The facility failed to ensure that three sampled staff members were competency validated via return demonstration for Licensed Health Professional Support (LHPS) tasks. Specifically, staff members lacked documented validation for tasks such as catheter care, fingerstick blood sugar testing, and the use of CPAP and nebulizer machines, despite performing these tasks in resident care.
Mar 5, 2020Other
The facility failed to ensure that non-licensed personnel and licensed personnel not practicing in their licensed capacity were competency validated via return demonstration for Licensed Health Professional Support (LHPS) tasks. Specifically, three sampled staff members were found to lack proper documentation for tasks such as catheter care, fingerstick blood sugar testing, and the use of CPAP and nebulizer machines.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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