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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 42 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Pine Crest Health Care receives extremely polarized feedback, with a significant number of reviewers reporting severe neglect, unsanitary conditions, and poor communication from staff. While some recent reviews praise specific administrative personnel for their assistance, the majority of detailed accounts describe a facility plagued by persistent odors, missing resident belongings, and inadequate basic care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 46 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“My mother in law was there for maybe 3 months & was admitted into the hospital 2 times. Once because of her low blood sugar . And for the 2nd time it was due to not eating. Pine Crest never advised us of this matter but the hospital did.”
“She had to speak with multiple nurses and administration to attempt to retrieve the belongings only to find them in unmarked plastic bags in a hallway as if they were goodwill donations.”
“I'm so very grateful to Robin in admissions who went above and beyond to help me with placement for my husband when I wasn't able to get help from his Social worker.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
4
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Pine Crest Health Care shows a concerning pattern of repeated family complaints about resident protection from abuse and accident hazards, with families filing 29 reports triggering federal inspections. The facility has persistent issues with protecting residents from abuse/neglect, maintaining safe environments free from accident hazards, and providing adequate daily care assistance. While the facility corrects deficiencies when cited, the same serious problems keep recurring across multiple surveys, suggesting underlying systemic issues that families should carefully consider.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Aug 7, 2025
$16,575
Fine
Aug 7, 2025
$44,298
Payment Denial
Aug 7, 2025
20-day denial
Fine
Mar 27, 2025
$12,615
Fine
Sep 20, 2024
$46,231
Payment Denial
Sep 20, 2024
23-day denial
Pine Crest Health Care
for profit
Icare Consulting Services
7 facilities nationwide
Chain avg rating: 1.0/5 · Rank 1 of 7 (Chain ratings tied)
Owners
Levovitz, Yeruchom
Owner
Webster, Jeffrey
Owner
Webster, Shimon
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit pinecresthc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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