Nursing Home Medicare 5-star

Mather Evanston, the

Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained facilities. Still worth an in-person visit.

425 Davis Street, Evanston, IL 60201|37 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.4/5

based on 16 Google reviews

(847) 492-7500 Directions Website

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What this means for your family

Mather Evanston, the has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, well-maintained facilities and welcoming and friendly atmosphere. Review the component ratings and current source records before deciding.

Google Reviews

17 public Google reviews available

The Mather Evanston is frequently praised for its beautiful, welcoming atmosphere and high-quality dining services. However, families have reported significant concerns regarding administrative communication, lack of emergency notification, and unprofessional conduct by specific staff members. Prospective residents should be aware of potential inconsistencies in management policies and front-desk interactions.

Quality Themes

Tap a score for details

Strengths

Beautiful, well-maintained facilities
Welcoming and friendly atmosphere
High-quality food and dining services

Concerns

Lack of communication regarding medical emergencies and administrative decisions (mentioned by 2 reviewers)
Unprofessional or rude behavior from specific staff members (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 17 analyzed

How They Respond to Reviews

38%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given the high CMS staffing rating, how does your team ensure consistent, clear communication with families regarding any changes in a resident's health or administrative updates?
2I noticed the facility is beautifully maintained; could you walk me through what a typical day looks like for a resident here in terms of social activities and engagement?
3We value transparency, so could you explain your standard protocol for notifying family members when a medical emergency or unexpected health event occurs?
4With your focus on high-quality dining, how do you gather and incorporate feedback from residents to ensure their daily preferences are met?
5I see that you engage with some online feedback; how does your leadership team work to foster a supportive and professional environment among all staff members to ensure every resident feels respected?
6Regarding the recent state survey findings, could you share what steps the facility has taken to address those specific areas and improve your internal processes?

Personalized based on this facility's data

Key Review Excerpts

“The facilities and activities are outstanding, and the food service is quite good. Very dedicated and caring staff members though a bit of turnover probably because of work hours and wage structures.”

Long-term resident's family · 2018★★★★★

“She has had a few minor accidents and they have no first aid. If a resident or family member contacts the concierge, they will call an ambulance and take the resident to the emergency room. So my mother never asks for help. They also have never notified me or any of my siblings when she has gone to the emergency room.”

Long-term resident's family · 2013★★★☆☆

Source: 17 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

2.08hrs

Registered nurses for medical care

Total Nursing

5.86hrs

All nurses + aides combined

Staff Turnover

28%

Lower is better (< 30% = good)

RN Turnover

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility10.1%

Better than Avg

Here

10.1%

12.8%

54.2%

Cook

72.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility40.5%

Worse than Avg

Here

40.5%

13.9%

13.4%

Cook

8.6%

Residents whose walking got worse

↓ Lower is better

This Facility22.1%

Worse than Avg

Here

22.1%

14.1%

14.3%

Cook

8.6%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

90.3%

Cook

87.3%

Residents on antipsychotic medication

↓ Lower is better

This Facility14.1%

Better than Avg

Here

14.1%

15.4%

21.7%

Cook

26.6%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility8.9%

Better than Avg

Here

8.9%

19.5%

18.3%

Cook

11.6%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility95.7%

Better than Avg

Here

95.7%

79.8%

63.1%

Cook

56.9%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility87.0%

Better than Avg

Here

87.0%

82.0%

69.7%

Cook

60.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

2.2%

Cook

2.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

32findings in history

Latest survey: 4 · well below IL avg (12.0)

The Mather Evanston shows recurring issues with fire safety systems, emergency preparedness, and electrical systems across all three surveys, indicating persistent infrastructure challenges. Multiple deficiencies involving sprinkler systems, fire alarms, emergency power, and elevator controls have repeated from 2023 through 2025, suggesting ongoing compliance struggles. While all violations were reportedly corrected, the pattern of repeated identical deficiencies raises concerns about the facility's ability to maintain safety standards long-term.

Mar 20, 2025Routine12 findings

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0531Potential for harm · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Apr 4, 2024Routine4 findings

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

May 5, 2023Routine16 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0133Potential for harm · WidespreadCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0531Potential for harm · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0364Potential for harm · PatternCorrected

Smoke Deficiencies

Install properly constructed windows in hallway walls or doors.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mather Evanston, the

Organization Type

nonprofit

Chain Affiliation

Chain Name

Mather Senior Living Communities

Chain Size

2 facilities nationwide

Ownership & Management

Owners

Mather Senior Living Communities LLC

Owner · Organization

100%

Mather

Owner (parent company) · Organization

100%

Key personnel

Leary, MaryOfficer / DirectorBerry, NiquittaManagerDaniel, DeannManagerElster, Mary BethManagerKanev, LeoManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(847) 492-7500

thematherevanston.com

425 Davis Street

Evanston, IL 60201

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

16 reviews from families & visitors

Official Website

Visit thematherevanston.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.