Mather Evanston, the
Strong Medicare quality ratings; families often praise beautiful, well-maintained facilities. Still worth an in-person visit.
based on 16 Google reviews
Watch Mather Evanston, the
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The Mather offers an aesthetically pleasing environment with high-quality dining, which many families appreciate. However, you should be extremely cautious regarding administrative transparency and emergency communication; we recommend asking for a written policy on how the facility notifies families of medical incidents and move-in status changes.
Google Reviews
Google Reviews
16 reviews on Google“The Mather Evanston is frequently praised for its beautiful, welcoming atmosphere and high-quality dining services. However, families have reported significant concerns regarding administrative communication, lack of emergency notification, and unprofessional conduct by specific staff members. Prospective residents should be aware of potential inconsistencies in management policies and front-desk interactions.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained facilities
- Welcoming and friendly atmosphere
- High-quality food and dining services
Concerns
- Lack of communication regarding medical emergencies and administrative decisions (mentioned by 2 reviewers)
- Unprofessional or rude behavior from specific staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the high CMS staffing rating, how does your team ensure consistent, clear communication with families regarding any changes in a resident's health or administrative updates?
- 2I noticed the facility is beautifully maintained; could you walk me through what a typical day looks like for a resident here in terms of social activities and engagement?
- 3We value transparency, so could you explain your standard protocol for notifying family members when a medical emergency or unexpected health event occurs?
- 4With your focus on high-quality dining, how do you gather and incorporate feedback from residents to ensure their daily preferences are met?
- 5I see that you engage with some online feedback; how does your leadership team work to foster a supportive and professional environment among all staff members to ensure every resident feels respected?
- 6Regarding the recent state survey findings, could you share what steps the facility has taken to address those specific areas and improve your internal processes?
Personalized based on this facility's data
Key Review Excerpts
“The facilities and activities are outstanding, and the food service is quite good. Very dedicated and caring staff members though a bit of turnover probably because of work hours and wage structures.”
“The Mather took my grandma’s money, gave her an apartment, brought her in to discuss renovations to her unit... A few weeks prior to her move-in date, The Mather called to say they’re not accepting her after all.”
“She has had a few minor accidents and they have no first aid. If a resident or family member contacts the concierge, they will call an ambulance and take the resident to the emergency room. So my mother never asks for help. They also have never notified me or any of my siblings when she has gone to the emergency room.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Mather Evanston shows recurring issues with fire safety systems, emergency preparedness, and electrical systems across all three surveys, indicating persistent infrastructure challenges. Multiple deficiencies involving sprinkler systems, fire alarms, emergency power, and elevator controls have repeated from 2023 through 2025, suggesting ongoing compliance struggles. While all violations were reportedly corrected, the pattern of repeated identical deficiencies raises concerns about the facility's ability to maintain safety standards long-term.
Mar 20, 2025Routine12
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Apr 4, 2024Routine4
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
May 5, 2023Routine16
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Mather Evanston, the
nonprofit
Chain Affiliation
Mather Senior Living Communities
2 facilities nationwide
Ownership & Management
Owners
Mather Senior Living Communities LLC
Owner · Organization
Mather
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit thematherevanston.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Aliya of Evanston
< 1 miNursing Home · Evanston, IL
Birchwood Plaza
2.0 miNursing Home · Chicago, IL
Dobson Plaza
2.1 miNursing Home · Evanston, IL
Atrium Health Care Center
2.3 miNursing Home · Chicago, IL
Elevate Care Chicago North
2.5 miNursing Home · Chicago, IL
Citadel of Skokie, the
3.4 miNursing Home · Skokie, IL