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Nursing HomeMedicaid Top Rated

Aberjona Rehabilitation and Nursing Center

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

184 Swanton Street, #1998, Winchester, MA 01890123 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 76 Google reviews

5
4
3
2
1
Aberjona Rehabilitation and Nursing Center Nursing Home in Winchester, MA — Street View
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What this means for your family

Aberjona has a highly regarded rehabilitation therapy team that produces excellent outcomes for many patients. However, the facility suffers from recurring issues with understaffing and slow response times to call lights; we strongly recommend visiting during off-hours and speaking with current families to gauge the consistency of care for your specific needs.

Google Reviews

Google Reviews

76 reviews on Google
Aberjona Rehabilitation and Nursing Center presents a polarized experience, with many families praising the dedicated physical therapy team and specific nursing managers like Kushie Rana for providing compassionate, attentive care. However, a significant number of reviewers report severe issues with understaffing, long response times for call lights, and inconsistent communication, leading to concerns about basic patient safety and neglect.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean8.0Activities7.0Meds3.0Memory4.0Comms3.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy
  • Attentive and compassionate nursing management
  • Clean and well-maintained facility environment
  • Strong support during post-surgery recovery

Concerns

  • Excessive call light response times (mentioned by 7 reviewers)
  • Chronic understaffing, especially on weekends/evenings (mentioned by 6 reviewers)
  • Poor communication and lack of responsiveness from administration (mentioned by 4 reviewers)
  • Inconsistent quality of nursing care and staff attitude (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'18(2)'20(3)'22(15)'24(25)'26(8)

Distribution · 103 analyzed

5
55
4
10
3
2
2
4
1
32
11 reviews posted between Mar 25, 2024Mar 26, 2024 · 9 were 5-star

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the facility's strong reputation for physical and occupational therapy, how do you integrate those recovery programs into a resident's daily routine?
  • 2I noticed that staffing levels can fluctuate; what specific protocols do you have in place to ensure timely assistance when a resident uses their call light, particularly during evening or weekend shifts?
  • 3Communication is very important to our family; what is the best way for us to stay updated on our loved one's care and receive prompt responses from the administrative team?
  • 4Since medication management is a priority for us, could you walk us through how your nursing team tracks and administers daily medications to ensure accuracy?
  • 5I see that you actively engage with online feedback; how do you use input from families to improve the dining experience and overall quality of life for residents?
  • 6In the event of a medical emergency, what is your process for stabilizing a resident and how quickly do you coordinate with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

My father was admitted for rehab after hip fracture surgery... From admission to discharge, the staff were kind, knowledgeable, helpful and compassionate. My father's case manager, George was terrific.

Rehab patient's family · 2025★★★★★

My 98 year old mom just spent approx. 5 weeks at Aberjona Rehab and Nursing... The nursing staff and aides were very attentive to her needs. Nursing manager Kushie Rana is a gem.

Long-term resident's family · 2025★★★★

If you care about your loved ones, do not send them to Aberjona Rehabilitation & Nursing Center... On one occasion, my mother was visiting and pressed the call button for help. It took over two and a half hours for anyone to respond.

Rehab patient's family · 2025☆☆☆☆
Source: 76 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.78hrs
OK
Registered nurses for medical care
Total Nursing
4.08hrs
100%
All nurses + aides combined
Staff Turnover
21%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

15

measures

Worse Than Avg

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
15.4%
MA
21.3%
Middlesex
23.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
19.5%
MA
19.4%
Middlesex
19.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
14.4%
MA
16.9%
Middlesex
15.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
15.3%
MA
16.4%
Middlesex
13.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.7%
Better than Avg
Here
12.7%
US
19.4%
MA
21.4%
Middlesex
19.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility19.6%
Worse than Avg
Here
19.6%
US
12.1%
MA
13.7%
Middlesex
11.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
MA
77.6%
Middlesex
76.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.6%
Better than Avg
Here
97.6%
US
79.7%
MA
77.7%
Middlesex
76.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
MA
1.3%
Middlesex
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (8.9)
$3,250 in fines
Clean record — no deficiencies

This facility has 8 federal deficiencies across two surveys with all issues corrected by the provider. The most recent 2024 survey found problems with emergency preparedness, food safety, and care planning quality, while the 2023 survey identified issues with resident assessments, wound care, medication labeling, and infection control. No complaints were filed by families, and the facility appears to be addressing identified problems promptly.

May 15, 2024Routine
4
0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Mar 29, 2023Routine
4
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aberjona Rehabilitation and Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Stellar Health Group

Chain Size

7 facilities nationwide

Chain avg rating: 2.7/5 · Rank 1 of 6 (Best)

Ownership & Management

Owners

Aberjona Operations LLC

Owner · Organization

100%

Boston Master Tenant LLC

Owner (parent company) · Organization

100%

Key personnel

Minghella, MichelleW-2 Managing EmployeeSurpris, DinaW-2 Managing EmployeeErlichman, ArielOfficer / DirectorErlichman, ArielOfficer / DirectorPelrine, AnneOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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