Zionsville Meadows
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 86 Google reviews
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What this means for your family
Zionsville Meadows is highly regarded for its physical therapy and activity programs, making it a strong candidate for short-term rehabilitation. However, because multiple families have reported inconsistent care and communication lapses, we strongly advise you to conduct unannounced visits and ask specifically about their process for handling medical concerns and personal belongings.
Google Reviews
Google Reviews
86 reviews analyzed“Zionsville Meadows receives a high volume of positive feedback, particularly regarding its rehabilitation services, friendly nursing staff, and engaging activity programs. However, a minority of reviewers report serious concerns regarding inconsistent care, poor communication, and issues with cleanliness and facility maintenance. Families should be aware that experiences appear to vary significantly, with some praising the facility as a 'home away from home' while others describe it as unorganized and unresponsive.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy programs
- Engaging and thoughtful activity department
- Friendly and compassionate nursing staff
- Clean and well-maintained common areas
Concerns
- Inconsistent or neglectful patient care (mentioned by 4 reviewers)
- Poor communication and lack of responsiveness from staff (mentioned by 3 reviewers)
- Facility cleanliness and maintenance issues (mentioned by 3 reviewers)
- Missing or stolen personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about your therapy programs; could you tell us more about how the physical and occupational therapy teams work with residents to regain independence?
- 2With so many great activities mentioned by families, what kind of daily schedule or special events does the activity department plan for the residents?
- 3How does the nursing team ensure that medication management is handled accurately and consistently throughout the day and night?
- 4What specific protocols are in place to ensure that residents' personal belongings are kept safe and accounted for?
- 5How does the staff communicate important updates or changes in a resident's condition to the family to ensure we are always in the loop?
- 6In the event of a medical emergency after hours, what is the process for contacting the physician and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The Rehab team has been great showing me new exercises and now I am able to go up and down stairs. The CNAs were very good.”
“My 89 year old mother was checked in for respite care on March 8, 2023. She experienced a gout flare up on her 3rd day and on the 6th day she was grimacing in pain attempting to go to the restroom and was reported to had two fall incident.”
“I wish I had not placed my mom there. Terrible situation. I moved her thankfully. Terrible care, every time I was there something was wrong with her care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 65 deficiencies across multiple areas, including families filing complaints that triggered inspections. The most recurring problems involve fire safety systems, daily care assistance, and medication management. Fire safety issues have persisted across all surveys from 2022-2024, suggesting ongoing compliance challenges. While the facility corrects cited deficiencies, the repeated violations in critical safety areas warrant careful consideration during any visit.
Jan 28, 2026Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 21, 2025Complaint3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Dec 9, 2024Routine25
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Construction Deficiencies
Meet other general requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
May 17, 2024Complaint1
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Oct 26, 2023Routine14
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Zionsville Meadows
nonprofit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 75 of 91
Ownership & Management
Owners
The Health and Hospital Corporation of Marion County
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
86 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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