Restoracy of Whitestown, the
Strong Medicare quality ratings; families often praise unique, home-like physical environment. Still worth an in-person visit.
based on 50 Google reviews
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What this means for your family
The Restoracy's small-house model and high staff-to-resident ratio are significant strengths that provide a comforting, personalized environment for recovery. However, families should be proactive in monitoring medical care and medication schedules, as some reports suggest that communication and oversight can occasionally falter.
Google Reviews
Google Reviews
50 reviews on Google“The Restoracy of Whitestown is frequently praised for its unique, home-like environment and small-house model, which many families feel provides a more personal and attentive experience than traditional nursing facilities. While the majority of reviewers highlight compassionate care and strong staff-to-resident ratios, a minority of families have raised significant concerns regarding communication lapses, medical oversight, and occasional staffing shortages.”
Quality Themes
Tap a score for detailsStrengths
- Unique, home-like physical environment
- High staff-to-resident ratios
- Compassionate and attentive nursing staff
- Strong rehabilitation and therapy services
Concerns
- Poor communication and responsiveness from administrative staff (mentioned by 2 reviewers)
- Inconsistent medical oversight and failure to follow care plans (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given your 3-star CMS staffing rating, how do you ensure consistent, personalized attention for residents throughout the day and night?
- 2I’ve read that your facility has a very unique, home-like environment; how do you incorporate that atmosphere into the daily activities and social life for residents?
- 3Could you walk me through your process for updating family members on changes in a resident's health, and who is the primary point of contact for administrative or care-related questions?
- 4What specific protocols are in place to ensure that individual care plans are followed consistently by all staff members across different shifts?
- 5With your strong focus on rehabilitation services, how do you coordinate between the therapy team and the nursing staff to ensure a seamless recovery process for residents?
- 6How does your leadership team approach communication with families to ensure that any concerns are addressed promptly and transparently?
Personalized based on this facility's data
Key Review Excerpts
“The “homelike” structure and philosophy of Restoracy definitely aided in the healing process, in conjunction with the amazing staff:resident ratio.”
“The blueprint of the units helps patients feel close to their medical staff & also be in an attractive environment. The aides and nurses are competent & compassionate.”
“They take wonderful care of her. She has always loved to read and even though she no longer comprehends what she reads the provide her with a newspaper daily and she spends hours “reading”.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 26 deficiencies across three surveys with no family complaints filed. The primary recurring issues involve safety hazards and fire code violations, nursing staffing adequacy, and medication management. Most deficiencies were corrected, but safety concerns have persisted across multiple years, with the most recent survey in December 2024 citing oxygen handling violations, suggesting ongoing challenges with maintaining safety standards.
Feb 13, 2026Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 19, 2024Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Nov 3, 2023Routine6
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Restoracy of Whitestown, the
for profit
Ownership & Management
Owners
Decatur County Memorial Hospital
Owner · Organization
Riddell, Kara
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit therestoracy.com
Medicare data downloads
Original nursing home datasets
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