Spring Mill Meadows
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 56 Google reviews

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What this means for your family
Spring Mill Meadows offers a clean environment and effective rehab services, but the facility suffers from significant consistency issues. Families should be extremely cautious regarding medication management and hygiene, and we strongly recommend conducting unannounced visits during evening or weekend shifts to verify staffing levels.
Google Reviews
Google Reviews
56 reviews on Google“Spring Mill Meadows receives highly polarized feedback, with some families praising the professional staff and effective rehab programs, while others report severe neglect and poor communication. Recurring complaints highlight significant issues with understaffing, inconsistent medication management, and poor food quality. Prospective families should be aware that experiences appear to vary greatly depending on the specific shift and staff members involved.”
Quality Themes
Tap a score for detailsStrengths
- Professional and caring administrative staff
- Effective physical therapy and rehab programs
- Clean and well-maintained facility environment
- Responsive communication during COVID-19 protocols
Concerns
- Understaffing leading to delayed patient care and hygiene issues (mentioned by 5 reviewers)
- Poor food quality and cold meals (mentioned by 4 reviewers)
- Inconsistent or late medication administration (mentioned by 3 reviewers)
- Unprofessional or dismissive staff attitudes (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed Spring Mill Meadows has a strong reputation for physical therapy; how do you integrate those rehab programs into the daily routine for residents who need ongoing support?
- 2With 124 residents, how does your team ensure that each individual receives timely assistance with personal care and hygiene throughout the day?
- 3We understand that dining is a major part of the resident experience; what steps are you taking to improve the quality and temperature of the meals served in the dining room?
- 4Could you walk us through your current process for medication administration to ensure that residents receive their prescriptions consistently and on schedule?
- 5I appreciate that your team is active in responding to feedback online; how do you use that family input to address concerns regarding staff communication and responsiveness?
- 6Given the recent health inspection findings, what specific improvements have been implemented to enhance the overall quality of care and safety for your residents?
Personalized based on this facility's data
Key Review Excerpts
“My mom was in rehab for about six weeks. She had great nurses and assistants. I don’t have everyone’s name but Daviana, Marantha, Ellen, Kay were all excellent.”
“They do not have enough staff to cover the amount of patients they have especially on the first floor. My Mom laid in her own feces for hours before someone came in to assist.”
“The nurses and staff were very friendly and made the transition from the hospital to rehab and then back to memory care as easy as possible for him (and us!)”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed eight complaints against Spring Mill Meadows, highlighting recurring concerns about patient care quality, safety hazards, and medication management. The facility shows persistent issues with providing appropriate treatment according to doctor's orders, maintaining safe environments free from accidents, and proper medication handling across multiple surveys. While most deficiencies have correction dates, the pattern of repeated problems in core care areas suggests ongoing quality challenges that families should carefully consider.
Aug 5, 2025Routine15
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 28, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 11, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 28, 2024Routine5
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 28, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 2, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Ownership & Operations
Who Operates This Facility
Spring Mill Meadows
government
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 70 of 91
Ownership & Management
Owners
The Health and Hospital Corporation of Marion County
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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