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Nursing HomeMedicaid

Spring Mill Meadows

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2140 W 86th St, Washington Township · Indianapolis, IN 46260124 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 56 Google reviews

5
4
3
2
1
Spring Mill Meadows Nursing Home in Indianapolis, IN — Street View
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What this means for your family

Spring Mill Meadows offers a clean environment and effective rehab services, but the facility suffers from significant consistency issues. Families should be extremely cautious regarding medication management and hygiene, and we strongly recommend conducting unannounced visits during evening or weekend shifts to verify staffing levels.

Google Reviews

Google Reviews

56 reviews on Google
Spring Mill Meadows receives highly polarized feedback, with some families praising the professional staff and effective rehab programs, while others report severe neglect and poor communication. Recurring complaints highlight significant issues with understaffing, inconsistent medication management, and poor food quality. Prospective families should be aware that experiences appear to vary greatly depending on the specific shift and staff members involved.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean6.0ActivitiesN/AMeds2.0Memory5.0Comms6.0ValueN/A

Strengths

  • Professional and caring administrative staff
  • Effective physical therapy and rehab programs
  • Clean and well-maintained facility environment
  • Responsive communication during COVID-19 protocols

Concerns

  • Understaffing leading to delayed patient care and hygiene issues (mentioned by 5 reviewers)
  • Poor food quality and cold meals (mentioned by 4 reviewers)
  • Inconsistent or late medication administration (mentioned by 3 reviewers)
  • Unprofessional or dismissive staff attitudes (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(4)'19(3)'21(10)'23(7)'25(7)'26(5)

Distribution · 60 analyzed

5
36
4
4
3
4
2
1
1
15

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed Spring Mill Meadows has a strong reputation for physical therapy; how do you integrate those rehab programs into the daily routine for residents who need ongoing support?
  • 2With 124 residents, how does your team ensure that each individual receives timely assistance with personal care and hygiene throughout the day?
  • 3We understand that dining is a major part of the resident experience; what steps are you taking to improve the quality and temperature of the meals served in the dining room?
  • 4Could you walk us through your current process for medication administration to ensure that residents receive their prescriptions consistently and on schedule?
  • 5I appreciate that your team is active in responding to feedback online; how do you use that family input to address concerns regarding staff communication and responsiveness?
  • 6Given the recent health inspection findings, what specific improvements have been implemented to enhance the overall quality of care and safety for your residents?

Personalized based on this facility's data


Key Review Excerpts

My mom was in rehab for about six weeks. She had great nurses and assistants. I don’t have everyone’s name but Daviana, Marantha, Ellen, Kay were all excellent.

Rehab patient's family · 2024★★★★★

They do not have enough staff to cover the amount of patients they have especially on the first floor. My Mom laid in her own feces for hours before someone came in to assist.

Long-term resident's family · 2021☆☆☆☆

The nurses and staff were very friendly and made the transition from the hospital to rehab and then back to memory care as easy as possible for him (and us!)

Memory care family member · 2018★★★★★
Source: 56 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.64hrs
85%
Registered nurses for medical care
Total Nursing
3.60hrs
88%
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility75.4%
Worse than Avg
Here
75.4%
US
93.4%
IN
93.6%
Marion
93.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility14.4%
Mixed vs Avgs
Here
14.4%
US
12.1%
IN
24.8%
Marion
22.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.8%
Better than Avg
Here
13.8%
US
19.5%
IN
23.5%
Marion
21.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility86.1%
Worse than Avg
Here
86.1%
US
95.5%
IN
95.4%
Marion
93.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.5%
Better than Avg
Here
6.5%
US
15.3%
IN
13.0%
Marion
12.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
15.4%
IN
13.6%
Marion
11.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility72.9%
Worse than Avg
Here
72.9%
US
79.7%
IN
79.0%
Marion
77.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.4%
Worse than Avg
Here
80.4%
US
81.8%
IN
81.5%
Marion
81.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
IN
1.3%
Marion
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Well above state avg (7.6)
8 complaint-triggered

Families have filed eight complaints against Spring Mill Meadows, highlighting recurring concerns about patient care quality, safety hazards, and medication management. The facility shows persistent issues with providing appropriate treatment according to doctor's orders, maintaining safe environments free from accidents, and proper medication handling across multiple surveys. While most deficiencies have correction dates, the pattern of repeated problems in core care areas suggests ongoing quality challenges that families should carefully consider.

Aug 5, 2025Routine
15
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

May 28, 2025Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 11, 2025Complaint
1
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 28, 2024Routine
5
0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Aug 28, 2024Complaint
3
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0660Potential for harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0689Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 2, 2024Complaint
1
0602Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Spring Mill Meadows

Organization Type

government

Chain Affiliation

Chain Name

American Senior Communities

Chain Size

91 facilities nationwide

Chain avg rating: 3.8/5 · Rank 70 of 91

Ownership & Management

Owners

The Health and Hospital Corporation of Marion County

Owner · Organization

100%

Key personnel

Kelsey, DonnaContracted Managing EmployeeVan Camp, StevenContracted Managing EmployeeBabcock, PaulOfficer / DirectorAmerican Senior Communities LLCManagerKump, CynthiaManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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