See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Top Rated

Zarrow Pointe

Strong Medicare quality ratings; families often praise beautiful, well-maintained grounds and facilities. Still worth an in-person visit.

2025 East 71st Street, South Peoria · Tulsa, OK 7413662 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 98 Google reviews

5
4
3
2
1
Zarrow Pointe Nursing Home in Tulsa, OK — Street View
Street View

Watch Zarrow Pointe

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Zarrow Pointe offers a beautiful environment and a strong continuum of care that many families have found beneficial for long-term residency. However, the recent surge of critical reviews regarding patient safety and staffing ratios is concerning. We strongly recommend that you tour the facility and ask specific questions about their fall prevention protocols and current staffing-to-resident ratios during night shifts.

Google Reviews

Google Reviews

98 reviews on Google
Zarrow Pointe is a large senior living community that receives significant praise for its beautiful grounds, clean facilities, and continuum of care options. However, recent reviews from March 2025 reveal a cluster of highly critical, one-star ratings that raise serious concerns regarding patient safety, staffing ratios, and professional accountability. While many long-term residents and families appreciate the environment, the recent influx of negative feedback suggests potential instability in care standards.

Quality Themes

Tap a score for details
Food9.0Staff6.0Clean9.0Activities8.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Beautiful, well-maintained grounds and facilities
  • Comprehensive continuum of care (independent to nursing)
  • Attentive and caring nursing staff
  • Clean, odor-free living environment

Concerns

  • Inadequate staffing leading to patient falls and injuries (mentioned by 2 reviewers)
  • Unprofessional conduct and rude behavior by staff members (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(6)'20(7)'22(8)'24(8)'26(5)

Distribution · 99 analyzed

5
54
4
6
3
7
2
3
1
29
25 reviews posted between Mar 3, 2025Mar 8, 2025 · 25 were 1-2 star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the beautiful grounds and continuum of care here, how do you ensure residents stay socially engaged and active throughout their daily routine?
  • 2With a focus on resident safety, what specific protocols and monitoring systems are in place to prevent falls and ensure quick assistance when needed?
  • 3How does your leadership team foster a culture of professionalism and empathy among staff, and what is your process for addressing any concerns regarding staff-resident interactions?
  • 4I noticed your health inspection rating is currently a 3/5; could you walk me through the steps you are taking to improve in those specific areas?
  • 5How do you keep families informed and involved in their loved one's care, especially since we are looking for a facility that prioritizes clear and proactive communication?
  • 6In the event of a medical emergency, what is the immediate process for stabilizing a resident, and how quickly is the family notified?

Personalized based on this facility's data


Key Review Excerpts

My grandmother is immobile (non weight bearing for 5 years) and she weighs 230 pounds. While a tech was doing personal care ALONE, my grandmother fell to the ground from a very high bed position which resulted in a shatter fracture to her femur along with many other injuries.

Memory care family member · 2025☆☆☆☆

The staff at Zarrow Pointe are wonderful, even sending two nurses to check on her in the middle of the night. The people that live there are just as wonderful!

Long-term resident's family · 2022☆☆☆☆

The staff was helpful and seemed to genuinely care about their patients. They let us know ahead of time that the end of life was in a day or two and they were correct.

Long-term resident's family · 2023★★★★★
Source: 98 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.69hrs
92%
Registered nurses for medical care
Total Nursing
5.79hrs
OK
All nurses + aides combined

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
93.4%
OK
90.6%
Tulsa
82.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
15.5%
OK
17.2%
Tulsa
12.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
19.4%
OK
17.3%
Tulsa
17.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.9%
Mixed vs Avgs
Here
4.9%
US
12.1%
OK
3.3%
Tulsa
3.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
OK
94.6%
Tulsa
93.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.1%
Mixed vs Avgs
Here
24.1%
US
19.5%
OK
25.4%
Tulsa
21.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.1%
Better than Avg
Here
95.1%
US
79.8%
OK
74.1%
Tulsa
67.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.7%
Better than Avg
Here
95.7%
US
81.8%
OK
75.0%
Tulsa
68.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
OK
1.8%
Tulsa
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
1penalties
Well below state avg (7.2)
3 complaint-triggered
$8,278 in fines

Zarrow Pointe has persistent issues with care planning and accident prevention, with families filing complaint reports that led to citations in 2025. The facility repeatedly struggles with resident assessments, developing proper care plans, and maintaining safe environments free from hazards. While all deficiencies show correction dates, the recurring problems across multiple surveys in these critical care areas suggest ongoing challenges with consistent quality care delivery.

Aug 29, 2025Routine
2
0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

May 19, 2025Complaint
3
0656Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Apr 5, 2024Routine
10
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Minimal · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Feb 24, 2023Routine
7
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Feb 13, 2020Routine
1
0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

Federal Penalties

Fine

May 19, 2025

$8,278

Ownership & Operations

Who Operates This Facility

Owner / Operator

Zarrow Pointe

Organization Type

nonprofit

Ownership & Management

Owners

The Tulsa Jewish Community Retirement and Health Care Center INC

Owner · Organization

Key personnel

Adelson, DavidManaging Control - Governing BodyBumgarner, LeslieManaging Control - Governing BodyBurnstein, DanielManaging Control - Governing BodyBurnstein, IreneManaging Control - Governing BodyCarment, JohnManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call