University Village Retirement Community
Strong Medicare quality ratings; families often praise well-maintained independent living cottages. Still worth an in-person visit.
based on 35 Google reviews

Watch University Village Retirement Community
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the independent living cottages are highly regarded for their cleanliness and atmosphere, the nursing care wing has been the subject of severe allegations regarding medical safety and communication. If you are considering the nursing or assisted living levels, we strongly advise you to request a detailed meeting with the Director of Nursing to discuss their medication administration protocols and family communication policies.
Google Reviews
Google Reviews
35 reviews on Google“University Village Retirement Community presents a stark contrast between its well-regarded independent living cottages and its clinical care services. While many long-term residents and families praise the welcoming atmosphere and professional staff, there are serious, recurring allegations of medical negligence and poor communication regarding health crises in the nursing care wing. Families considering this facility should be aware of the significant divide between the positive experiences in independent living and the severe safety concerns raised by families of nursing care residents.”
Quality Themes
Tap a score for detailsStrengths
- Well-maintained independent living cottages
- Welcoming and professional marketing/admissions staff
- Clean and attractive facility grounds
- Long-tenured staff members
Concerns
- Serious medical negligence and medication errors (mentioned by 4 reviewers)
- Poor communication and dismissive attitude from nursing staff (mentioned by 3 reviewers)
- General maintenance and upkeep issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that medication management is a high priority for our family; could you walk me through the specific protocols and double-check systems you have in place to ensure medications are administered accurately?
- 2We value open communication with our loved one's care team; what is the standard process for family members to receive regular updates or address concerns with the nursing staff?
- 3Given that some families have had mixed experiences with nursing responsiveness, how do you ensure that staff remain proactive and attentive to residents' daily needs?
- 4I see that you have many long-tenured staff members here; how does that continuity of care benefit the daily experience and medical oversight of the residents?
- 5Could you describe the daily activity schedule for residents in the nursing wing, and how you tailor those programs to keep everyone engaged and social?
- 6With the recent focus on facility maintenance, what is your current process for addressing routine repairs or room-specific upkeep requests to ensure a comfortable living environment?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother was administered morphine by this facility and overdosed without consent from family. When my mother called to ask why she was given such a high dosage the nurse Chasity was rude and hung up on her.”
“My grandmother was recently a resident here and received the best care. The CNAs and nursing staff were gentle and thorough. The facility was clean, and staff were very easy to communicate with.”
“Neglectful upon studying patients history and allergies and failing to report the current state of the loved one that was being cared for to the families.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
University Village Retirement Community has ongoing challenges with infection control protocols, appearing in three of four recent surveys, alongside recurring issues with medication management and resident rights. One complaint was filed by a family regarding bed safety equipment. Most deficiencies involve administrative and safety systems rather than direct patient harm, and all violations have correction dates from the facility.
Dec 5, 2024Routine8
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 31, 2024Complaint1
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Sep 26, 2023Routine5
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Oct 8, 2021Routine7
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
University Village Retirement Community
for profit
Ownership & Management
Owners
Fail, Blake
Owner
Gawey, Matthew
Owner
Roberts, Keith
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit uvrc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Grace Skilled Nursing and Therapy Jenks
< 1 miNursing Home · Jenks, OK
Zarrow Pointe
1.6 miNursing Home · Tulsa, OK
Ambassador Manor Nursing Center
2.6 miNursing Home · Tulsa, OK
The Villages at Southern Hills
2.7 miNursing Home · Tulsa, OK
Colonial Manor Nursing Home
3.5 miNursing Home · Tulsa, OK
Tulsa Center for Rehabilitation and Healthcare
3.6 miNursing Home · Tulsa, OK