Colonial Manor Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 32 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
Below average in OK · Below recommended RN staffing
What this means for your family
While some families report positive experiences with specific staff members, the recent trend of reviews highlights critical concerns regarding staffing levels and medical oversight. We strongly recommend that you visit unannounced, specifically on weekends, and ask for proof of their current staffing ratios and medication administration protocols before making a decision.
Google Reviews
Google Reviews
32 reviews on Google“Colonial Manor Nursing Home receives highly polarized feedback, with some families praising the compassionate staff and clean environment, while others report severe neglect and staffing shortages. Recurring complaints focus on unprofessional administrative communication, poor medical oversight, and a dated facility that some find unacceptable for the cost. Families considering this facility should be aware of the significant divide between those who experience attentive care and those who report critical failures in resident safety.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Clean and well-maintained facility
- Responsive and knowledgeable management members
- Active engagement with residents
Concerns
- Severe understaffing and reliance on agency workers (mentioned by 3 reviewers)
- Unprofessional and rude administrative staff (mentioned by 3 reviewers)
- Delayed medical response and medication management issues (mentioned by 3 reviewers)
- Facility is dated and in need of physical improvements (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you are quite active in responding to family feedback online; how do you incorporate that resident and family input into your day-to-day operations?
- 2Given that you have a large community of 120 residents, how do you ensure consistent, high-quality care when relying on agency staff to supplement your permanent team?
- 3Could you walk me through your current process for medication management and how you ensure accuracy and timely administration for residents?
- 4I see that you have some exciting engagement programs for residents; how do you balance those activities with the current staffing levels to ensure everyone stays involved?
- 5What is your plan for addressing the physical updates and maintenance needs of the building to ensure the environment remains comfortable and modern for residents?
- 6How does your administrative team facilitate communication with families, and what is the best way to reach someone if we have a question or concern regarding our loved one's care?
Personalized based on this facility's data
Key Review Excerpts
“It is an older, dated facility, but it is clean (I go 3 times a week if not more and always see someone cleaning). The only reason I took a star is because dad says the food if Meh (LOL).”
“My mother is a diabetic and she got sick while staying in this place. She couldn't keep food down for 3 days before they finally decided to do something about it.”
“Management has done a great job of improving the previous reputation of the facility, and they continue to do everything possible in order to make this”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 12 complaints against this facility, with recent issues in July 2025 involving medication errors, care planning delays, and mishandling of residents' personal money. The most recurring problems involve fire safety violations, medication management, and care planning. While all deficiencies show correction dates, the pattern of repeated violations in fire safety and ongoing complaint-triggered issues in core care areas like medication safety suggest persistent operational challenges that warrant careful evaluation during any visit.
Mar 5, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 21, 2025Complaint5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 6, 2025Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Oct 25, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 8, 2024Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Dec 1, 2023Complaint4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Federal Penalties
Fine
Jul 21, 2025
$48,785
Payment Denial
Jul 21, 2025
7-day denial
Ownership & Operations
Who Operates This Facility
Colonial Manor Nursing Home
for profit
Ownership & Management
Owners
Diakonos Group, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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