Loading EveryPlace content…
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 136 Google reviews
Email Wyndmoor Hills Rehabilitation and Nursing Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
Wyndmoor Hills Rehabilitation and Nursing Center receives highly polarized feedback, with many recent reviews praising the facility's leadership and staff, while others report severe neglect and poor living conditions. Families frequently highlight the responsiveness of the current administrator, yet critical concerns regarding chronic understaffing, poor food quality, and facility maintenance persist. Potential families should be aware of the stark contrast between the positive experiences of some and the alarming reports of neglect from others.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 142 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The nurses there are very nice, however, that's it. They have very limited staff so she will go hours without receiving meds that she needs. The meals that they serve them are truly disappointing.”
“The administrator is so great I was able to go to him with any questions or issues and he was so helpful and understanding. He always tries extremely hard to make time and help anyone he can.”
“The staff on the 2nd floor is the BEST they will go above and beyond for you. Our activities staff is AMAZING. A SHOUT OUT to our SOCIAL WORKER LEAH,She will go above and beyond for the residents.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families continue filing complaint reports that have triggered over half of the 123 federal deficiencies found across 17 surveys. The facility shows persistent problems with environmental cleanliness and safety, nutrition and food service, and resident care planning, with many issues recurring across multiple years despite reported corrections. Given the high complaint volume and recurring problems in basic care areas, families should visit carefully and ask specifically about recent improvements before making placement decisions.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Federal Penalties
Fine
Jan 10, 2025
$17,614
Fine
Jul 11, 2024
$33,871
Fine
Jan 3, 2024
$50,824
Wyndmoor Hills Rehabilitation and Nursing Center
for profit
Lme Family Holdings
15 facilities nationwide
Chain avg rating: 2.2/5 · Rank 12 of 15 (Lowest rating)
Owners
Bells Healthcare Management LLC
Owner · Organization
Be Smarts Tr
Owner (parent company) · Organization
Wyndmoor El LLC
Owner (parent company) · Organization
Wyndmoor Managing Member LLC
Owner (parent company) · Organization
Wyndmoor Member LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
136 reviews from families & visitors
Official Website
Visit wyndmoorhillshc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.
Keystone Hospice
< 1 miAssisted Living · Wyndmoor, PA
Springfield Senior Living Community
< 1 miAssisted Living · Wyndmoor, PA
Chestnut Hill Lodge Health and Rehab Ctr
< 1 miNursing Home · Wyndmoor, PA
Fairview Rehab and Care Center
< 1 miNursing Home · Philadelphia, PA
The Terrace at Chestnut Hill
< 1 miAssisted Living · Philadelphia, PA
Accela Rehab and Care Center at Springfield
< 1 miNursing Home · Glenside, PA