Springfield Senior Living Community
Limited public data on Springfield Senior Living Community. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 21 Google reviews
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What this means for your family
This facility's physical environment and social activities have been praised in the past, but recent reports of serious resident neglect and safety failures are deeply concerning. If you choose this facility, you must implement rigorous monitoring, such as camera checks, and verify staffing levels during night shifts and weekends.
Google Reviews
Google Reviews
21 reviews analyzed“Families should exercise extreme caution, as recent reviews from 2025 describe severe issues including resident neglect, falls, and frequent administrative turnover. While some older reviews praise the beautiful grounds and empathetic staff, the most recent feedback highlights critical safety concerns and a lack of accountability.”
Quality Themes
Tap a score for detailsStrengths
- Beautifully maintained grounds and facility
- Engaging social activities and programming
- Historically friendly and accommodating staff
Concerns
- Serious resident neglect and failure to respond to falls (mentioned by 2 reviewers)
- High administrative turnover and lack of leadership stability
- Inconsistent food quality and temperature (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1The grounds here are absolutely beautiful; could you tell me more about the different outdoor spaces available for residents to enjoy?
- 2I've heard wonderful things about your social programming, so what are some of the most popular group activities currently happening?
- 3How does the care team monitor residents throughout the night to ensure they are safe and responsive if they happen to have a fall or an accident?
- 4With the recent changes in leadership, what steps is the administration taking to ensure consistent communication with families?
- 5Could you walk me through the dining experience, specifically how you ensure meals are served at the right temperature and meet different dietary needs?
- 6What specific protocols are in place to ensure the highest standards of cleanliness and hygiene are maintained in the resident rooms and common areas?
Personalized based on this facility's data
Key Review Excerpts
“On two separate occasions my grandmother fell from her bed and was left on the floor for hours without help — the first time for over nine hours, the second time for about five hours until my brother arrived and alerted staff.”
“Springfield Senior Living Community has provided our 92 year old mother with a change of scenery, new friends, activities and overall very empathtic care.”
“My grandfather was a resident here and I have nothing but wonderful things to say about this facility! The rooms are very spacious and appear to be recently updated.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Springfield Senior Living Community underwent 37 inspections, resulting in 5 clean reports and 109 violations. Recorded findings include issues regarding staff training, documentation accessibility, and facility maintenance, such as insufficient hot water and unposted camera surveillance.
Nov 3, 2025Routine
The facility failed to immediately develop a supervision plan or suspend staff following an allegation of resident abuse.
A resident had not been showered or bathed since their arrival, despite the assessment and support plan indicating a need for assistance with personal hygiene.
Staff members handled a resident roughly and dragged them to the bathroom against their objections, causing physical pain and mental anguish due to fear of retaliation.
Aug 7, 2025Routine
Staff person A did not receive fire safety and emergency preparedness orientation, including evacuation procedures and fire extinguisher use.
Staff persons A and B did not receive required initial orientation on their job duties before providing direct care.
Staff person A failed to complete required training topics, including resident rights and mandatory reporting of abuse, within 40 scheduled working hours.
Jun 9, 2025Routine
An allegation of resident abuse was not reported to the local Area Agency on Aging until 10:47 A.M.
The facility failed to report an incident involving staff verbal remarks to the Department within 24 hours.
A staff member failed to treat a resident with dignity and respect by making disparaging remarks when the resident requested assistance.
A direct care staff person did not possess a high school diploma, GED, or active registry status.
Apr 16, 2025Routine
The residence failed to inform residents or their designated persons of potential thefts occurring within the facility.
Emergency notification systems in living units were in disrepair, including a missing cord and a device that failed to send an alert.
There were living units that did not have an operable automatic smoke detector.
The residence lacked an interconnected and audible smoke detector or fire alarm system in the attic area.
The residence lacked documentation of an annual fire safety inspection conducted by a fire safety expert for compliance with PA 2800 regulations.
Apr 4, 2025Routine
A resident's medical evaluation was not completed within the required timeframe following admission.
Sanitary conditions were inadequate, including mold in a resident bathroom, trash in a sink, and a clogged, malodorous janitor closet sink.
Walls and floors in a resident living unit contained openings and debris presenting tripping and cutting hazards, and a doorknob was missing.
Certain living units lacked individual control of heating and cooling because vents had been removed from the walls.
A bathroom in a living unit did not have a functioning flush toilet, as the toilet leaked water into a bucket when flushed.
Mar 24, 2025Routine
Two of the home's elevators were not operational.
A resident did not have access to an operable lamp or light source at their bedside.
A resident had a prohibited portable space heater plugged into an electrical socket.
Feb 24, 2025Routine
Poisonous materials, including Comet cleaner and Listerine, were found unlocked and accessible to residents at the SCU nurses station.
Unsanitary conditions were observed in a resident's room, including unwashed laundry for two weeks and dried feces on the bathroom floor.
Evidence of pest infestation was found in the kitchen and storage areas, including gnats, unidentified insects, and widespread mouse droppings.
Feb 4, 2025RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Wyndmoor Assisted Living Company LLC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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