Fairview Rehab and Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 142 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (31 vs median 8.0)
- High staff turnover (65%)
- High RN turnover (73%)
Below average in PA · Critically understaffed (RN) · $47,181 in fines
What this means for your family
While Fairview has a dedicated therapy team and some highly compassionate staff, the facility struggles with significant hygiene and responsiveness issues. We strongly advise families to conduct unannounced visits during off-hours to observe call-bell response times and room cleanliness before making a decision.
Google Reviews
Google Reviews
142 reviews on Google“Fairview Rehab and Care Center receives highly polarized feedback, with some families praising specific staff members and recent facility improvements, while many others report severe neglect and poor hygiene. Common complaints include long response times for call bells, unsanitary conditions such as pests and odors, and significant communication breakdowns with administration. Prospective families should be aware of the stark contrast between positive experiences and reports of substandard care.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated individual staff members
- Recent facility renovations
- Strong physical and occupational therapy teams
- Helpful admissions and administrative personnel
Concerns
- Unsanitary conditions including pests, mold, and odors (mentioned by 7 reviewers)
- Slow or non-existent response to call bells (mentioned by 8 reviewers)
- Poor communication and difficulty reaching administration (mentioned by 9 reviewers)
- Staff negligence regarding hygiene and basic care (mentioned by 6 reviewers)
- High staff turnover and reliance on agency staff (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 147 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent facility renovations, what specific upgrades have been made to the living areas to ensure resident comfort and cleanliness?
- 2I noticed your team is active in responding to online feedback; how do you use that family input to improve daily communication and responsiveness?
- 3With the facility currently relying on a mix of staff, how do you ensure consistent, high-quality care and hygiene standards for residents during shift changes?
- 4What protocols are in place to ensure that call bells are answered promptly, especially during evening and weekend hours?
- 5How does your therapy team coordinate with nursing staff to ensure that the physical and occupational progress made during sessions is maintained throughout the rest of the day?
- 6What is your current process for keeping families updated on medical changes, and how can we best reach administration if we have urgent concerns?
Personalized based on this facility's data
Key Review Excerpts
“The facility is older but the improvements over the years have been substantial.”
“The staff have always taken care of mom. I have seen them show true compassion for all of the residents.”
“I press the emergency button and they took so long, i had to go look for someone. I used the bathroom on the 1st floor and found it completely deplorable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of recurring problems highlighted by numerous family complaints, with persistent issues in medication management, environmental safety, and care quality. Families have repeatedly filed complaints about broken call systems in bathrooms, poor infection control, unsafe conditions, and inadequate treatment. While the facility claims to correct violations, the same issues resurface across multiple surveys, suggesting problems may not be truly resolved. The high number of 146 deficiencies across 20 surveys, with 57 triggered by complaints, indicates ongoing quality concerns that warrant careful consideration before choosing this facility.
Mar 31, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jan 9, 2026Routine22
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Jan 9, 2026Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Dec 10, 2025Complaint1
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Aug 28, 2025Complaint2
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 22, 2025Complaint4
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Sep 18, 2024
$37,431
Ownership & Operations
Who Operates This Facility
Fairview Rehab and Care Center
for profit
Chain Affiliation
Imperial Healthcare Group
13 facilities nationwide
Chain avg rating: 2.4/5 · Rank 7 of 13
Ownership & Management
Owners
Main Pa Operations Holdings LLC
Owner · Organization
Ch Lightning Holdings LLC
Owner (parent company) · Organization
Chrh Equities LLC
Owner (parent company) · Organization
Ens Holdings, LLC
Owner (parent company) · Organization
The Ens Family Trust
Owner (parent company) · Organization
Ymcs Equities LLC
Owner (parent company) · Organization
Gottesman, Daniel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
142 reviews from families & visitors
Official Website
Visit fairviewhc.com
Medicare data downloads
Original nursing home datasets
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