Woodard Creek Health & Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 132 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (34 vs median 14)
- High staff turnover (79%)
- High RN turnover (78%)
Bottom 25% in WA · Meets national RN staffing standard · Very high staff turnover · Worst in PROVIDENCE HEALTH & SERVICES chain · No penalties on record
What this means for your family
This facility is highly regarded for its friendly staff and effective rehabilitation programs, making it a strong candidate for recovery. However, families should be aware of potential delays in response times during weekends and should proactively monitor medication management and meal quality for their loved ones.
Google Reviews
Google Reviews
132 reviews on Google“Woodard Creek Health & Rehabilitation (often referred to as Olympia Transitional Care) receives high praise for its friendly, attentive staff and clean, welcoming environment. While many families report excellent experiences with rehabilitation and nursing care, a recurring subset of reviewers expresses frustration regarding weekend staffing levels, inconsistent medication management, and occasional delays in responding to patient needs.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and therapy staff
- Clean and well-maintained facility
- Effective rehabilitation and physical therapy programs
- Welcoming and helpful front-desk reception
Concerns
- Lack of physical therapy services on weekends (mentioned by 2 reviewers)
- Slow response times to call lights/buzzers (mentioned by 3 reviewers)
- Inconsistent medication management (mentioned by 2 reviewers)
- Poor food quality and cold meal delivery (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 159 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that rehabilitation is a core strength here, how do you ensure therapy continuity for residents who might need support or exercises over the weekend?
- 2I noticed some feedback regarding meal temperatures and quality; what steps are you taking to improve the dining experience and ensure meals arrive warm and appetizing?
- 3With the current staffing levels, what is your internal protocol for monitoring call lights to ensure residents receive timely assistance when they need it?
- 4Could you walk me through your current process for medication management to ensure accuracy and consistency for residents with complex health needs?
- 5In light of the recent CMS health inspection reports, what specific improvements or changes has the facility implemented to address those findings and enhance overall care quality?
- 6What does a typical social or activity schedule look like for residents to ensure they stay engaged and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The staff is welcoming and friendly. My loved one is being treated with care, dignity and desegregation.”
“The physical therapy team has made so much progress within just three days and gives me hope.”
“The only downside was, when I First (1st) visited (back in November) I didn't catch why My Uncle was "out of it."<-I don't know if, they said anything of why My Uncle was "out of it." or, if they did.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring violations, particularly around abuse/neglect reporting, quality of care, and medication management. With 26 deficiencies triggered by family complaints across multiple years, the facility repeatedly struggles with timely reporting of suspected abuse and ensuring adequate treatment according to resident preferences. Issues with nursing staff competency, care planning, and facility safety persist across surveys despite corrections, suggesting systemic problems that may impact resident wellbeing and safety.
Mar 2, 2026Complaint7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 5, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 7, 2026Complaint3
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 4, 2025Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jun 30, 2025Complaint3
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Jun 24, 2025Routine27
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Jan 7, 2026
$12,735
Ownership & Operations
Who Operates This Facility
Woodard Creek Health & Rehabilitation
for profit
Chain Affiliation
Hill Valley Healthcare
44 facilities nationwide
Chain avg rating: 2.4/5 · Rank 6 of 7 (Worst)
Ownership & Management
Owners
Woodard Operations Holdings LLC
Owner · Organization
Lion 26 Holdings LLC
Owner (parent company) · Organization
Sabrina 1818 Holdings LLC
Owner (parent company) · Organization
Saessy Irrevocable Trust
Owner (parent company) · Organization
Tatiriq Irrevocable Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
132 reviews from families & visitors
Official Website
Visit olympiatransitional.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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