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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 23 Google reviews
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No Medicare penalties on record
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Winston Manor receives high praise for its responsive maintenance team and caring staff who actively listen to resident needs. However, some visitors and callers report significant frustrations with administrative communication, including long hold times and unprofessional attitudes from reception staff.
Quality Themes
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Concerns
Rating Trends
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Distribution · 25 analyzed
Personalized based on this facility's data
Key Review Excerpts
“I noticed the curtain divider (since the rooms are shared) could use a little TLC — I mentioned it to Chiquita, and by Monday afternoon, Jonathan from maintenance had already replaced it with a brand new one.”
“Although the staff can be sometimes overworked; they take into great consideration any issues brought up by residents. They go the extra mile to ensure the safety of the residents, and are both friendly and personable.”
“The receptionist left me on hold for 17 minutes so then I hung up and called back, and I asked the same question and she went ahead and let me know there is no HR.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
13
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of repeated deficiencies, with families filing 15 complaints that triggered federal investigations. The most persistent problems involve protecting residents from abuse and neglect, accident prevention and safety hazards, and maintaining a clean, comfortable environment. While most issues show corrections, the facility continues struggling with the same fundamental care areas across multiple years, suggesting ongoing quality control challenges that warrant careful consideration during any visit.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Winston Manor Cnv & Nursing
for profit
Owners
Undisclosed
Ownership Data Not Available · Organization
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
23 reviews from families & visitors
Official Website
Visit winstonmanornursing.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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