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Nursing HomeMedicaid Investigative

Lakeview Rehab & Nursing Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

735 West Diversey, Park West · Chicago, IL 60614178 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.7/5

based on 66 Google reviews

5
4
3
2
1
Lakeview  Rehab & Nursing Center Nursing Home in Chicago, IL — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (18 vs median 11.0)

Bottom 25% in IL · Below recommended RN staffing · Worst in INFINITY HEALTHCARE CONSULTING chain · $82,329 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility has a history of highly polarized reviews, with some families reporting excellent rehab outcomes while others report life-threatening neglect. Before considering this facility, we strongly recommend conducting an unannounced visit and specifically asking about their protocols for wound care, staffing ratios on night shifts, and their process for responding to call lights.

Google Reviews

Google Reviews

66 reviews on Google
Lakeview Rehab & Nursing Center receives highly polarized feedback, with some families praising individual staff members and successful rehabilitation outcomes, while many others report severe neglect and safety concerns. Frequent, serious allegations include poor hygiene, inadequate staffing levels, and a lack of responsiveness to patient needs. Families should be aware of the significant divide between positive experiences and reports of systemic failure.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean3.0ActivitiesN/AMeds2.0MemoryN/AComms1.0Value2.0

Strengths

  • Dedicated individual staff members
  • Effective physical therapy programs
  • Cleanliness in specific wings
  • Helpful admissions and administrative staff

Concerns

  • Neglect and poor hygiene (bed sores, failure to change patients) (mentioned by 6 reviewers)
  • Unresponsive staff and poor communication (mentioned by 7 reviewers)
  • Understaffing, particularly on night shifts (mentioned by 4 reviewers)
  • Poor quality and inappropriate food (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(10)'20(2)'22(6)'24(14)'26(4)

Distribution · 70 analyzed

5
24
4
5
3
2
2
1
1
38

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed some families have shared great things about your physical therapy programs; could you tell me more about how those are tailored to each resident's needs?
  • 2With the recent changes in state inspections, what specific steps is the facility taking to address recent deficiencies and improve overall care quality?
  • 3How does the nursing team ensure that hygiene and personal care needs are met consistently, especially during the overnight shifts?
  • 4What is the process for communicating important medical updates or changes in condition to family members to ensure we are always in the loop?
  • 5Could you describe the current meal service, including how you ensure the food is both nutritious and enjoyable for the residents?
  • 6How does the facility manage medication administration to ensure everything is handled accurately and safely?

Personalized based on this facility's data


Key Review Excerpts

My 91-year-old mother stayed here several weeks. Her room was very large. The staff was wonderful... Mom healed very well and received daily physical therapy that made her much stronger than when she came in.

Long-term resident's family · 2018★★★★

My sister has been a resident at this facility for about 10yrs... This review is specifically to highlight nurse Esther from the 2nd.floor. She has been great. My sister recently had heart surgery.Esther made sure that I was informed about all events pre-op.

Long-term resident's family · 2022★★★★

My dad spent one week there and he ended up getting bed sores and pneumonia. The nurses NEVER pick up the phone. My dad called me one day panicking because he was so sick and nobody came to help him even though he pressed the nurse call button continuously.

Long-term resident's family · 2021☆☆☆☆
Source: 66 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
2.96hrs
72%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
42%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility73.9%
Mixed vs Avgs
Here
73.9%
US
12.1%
IL
52.5%
Cook
74.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility33.6%
Worse than Avg
Here
33.6%
US
93.4%
IL
90.0%
Cook
85.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
19.5%
IL
18.3%
Cook
10.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
14.4%
IL
14.2%
Cook
8.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility86.8%
Worse than Avg
Here
86.8%
US
95.5%
IL
91.8%
Cook
87.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility23.7%
Mixed vs Avgs
Here
23.7%
US
15.4%
IL
21.8%
Cook
24.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility8.8%
Worse than Avg
Here
8.8%
US
79.7%
IL
63.1%
Cook
55.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility13.3%
Worse than Avg
Here
13.3%
US
81.8%
IL
69.0%
Cook
55.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IL
2.4%
Cook
2.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
2penalties
Well above state avg (12.0)
30 complaint-triggered
$82,329 in fines

This facility shows concerning patterns with families frequently reporting abuse and neglect issues—30 of 81 deficiencies were complaint-triggered. The most recurring problems involve protection from abuse and neglect, medication management, and accident prevention/safety hazards. These safety and care quality issues persist across multiple surveys and complaints, with abuse/neglect violations appearing as recently as October 2024, suggesting ongoing problems that families should carefully consider before placement.

Mar 30, 2026Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 6, 2026Complaint
2
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Oct 10, 2025Complaint
1
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 12, 2025Routine
15
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

May 29, 2025Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

May 8, 2025Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Nov 17, 2023

$42,697

Fine

Jul 28, 2023

$21,078

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lakeview Rehab & Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Infinity Healthcare Consulting

Chain Size

70 facilities nationwide

Chain avg rating: 2.2/5 · Rank 60 of 69 (Worst)

Ownership & Management

Owners

Gubin Enterprises Limited Partnership

Owner · Organization

40%

Blisko, Michael

Owner

40%

Borek, Daniel

Owner

19%

Key personnel

Graber, JoshuaW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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