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Nursing HomeMedicaid Top Rated

Little Sisters of the Poor

Strong Medicare quality ratings; families often praise compassionate and attentive staff. Still worth an in-person visit.

2325 North Lakewood Avenue, Sheffield Neighbors · Chicago, IL 6061476 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 15 Google reviews

Little Sisters of the Poor Nursing Home in Chicago, IL — Street View
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What this means for your family

This facility is highly recommended for its warm, home-like environment and excellent social programming. When touring, we suggest asking the administration about their current communication protocols to ensure you feel comfortable with their policies regarding family involvement and visitation.

Google Reviews

Google Reviews

15 reviews on Google
Little Sisters of the Poor (often referred to as St. Mary's Home) is highly regarded by families for its compassionate, home-like atmosphere and dedicated staff. Reviewers consistently praise the cleanliness of the facility, the quality of the food, and the engaging social activities that help residents thrive. While most feedback is glowing, some concerns have been raised regarding administrative communication and the facility's restrictive visitation policies during the pandemic.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities10.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Immaculately clean facility
  • High-quality food and dining
  • Engaging social activities and community

Concerns

  • Restrictive or difficult communication regarding visitation policies (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'19(1)3.75.0'21(1)5.05.0'23(2)5.05.0'25(3)1.0'26(2)

Distribution · 18 analyzed

5
15
4
0
3
0
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how clean and well-maintained the facility is; what are your daily routines for ensuring the resident areas stay so immaculate?
  • 2The dining experience seems to be a highlight for many families here; could you tell us more about the menu variety and how much input residents have in their meals?
  • 3Since we value staying connected, how do you typically handle communication with families regarding visitation and updates on our loved one?
  • 4With such a high rating for staffing, how do you ensure that the compassionate care residents receive remains consistent across all shifts?
  • 5What kind of social activities or community events are available to help residents stay engaged and active with one another?
  • 6In the event of a medical emergency or a change in health status during the night, what is the protocol for notifying the family and managing care?

Personalized based on this facility's data


Key Review Excerpts

The social activities and events are amazing! My sister and I always said that mom had a better social life than we did, LOL.

Long-term resident's family · 2025★★★★★

The staff are very attentive, compassionate, and kind. The food is great and the facility is immaculately clean.

Family member · 2024★★★★★

Spotless, loving, following CDC guidelines for resident and staff safety.

Family member · 2021★★★★★
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.07hrs
OK
Registered nurses for medical care
Total Nursing
4.58hrs
OK
All nurses + aides combined
Staff Turnover
29%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
5/ 5
Better Than Avg

6

measures

Worse Than Avg

4

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility20.7%
Mixed vs Avgs
Here
20.7%
US
12.1%
IL
52.5%
Cook
73.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
15.5%
IL
21.8%
Cook
24.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
IL
91.8%
Cook
87.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.3%
Better than Avg
Here
9.3%
US
19.5%
IL
18.3%
Cook
10.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility94.2%
Better than Avg
Here
94.2%
US
93.4%
IL
90.0%
Cook
85.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.1%
Worse than Avg
Here
23.1%
US
19.4%
IL
21.1%
Cook
17.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
2penalties
Near state avg (12.0)
2 complaint-triggered
$9,110 in fines

This facility has recurring patterns of deficiencies that families reported to authorities, including repeated accident prevention failures that triggered complaints in both 2024 and 2025. The main problem areas are fire safety systems (sprinklers, smoke barriers, emergency exits), food safety and dietary services, and medication management errors. While all violations have been corrected according to state records, the persistence of similar issues across multiple years, particularly safety hazards serious enough to prompt family complaints, suggests ongoing operational challenges that warrant careful consideration during any visit.

May 1, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 7, 2025Routine
13
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Aug 29, 2024Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 8, 2024Routine
12
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0352Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Jan 6, 2023Routine
14
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0352Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0678Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Federal Penalties

Fine

Mar 7, 2025

$9,272

Payment Denial

Mar 7, 2025

5-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Little Sisters of the Poor

Organization Type

nonprofit

Chain Affiliation

Chain Name

Little Sisters of the Poor

Chain Size

5 facilities nationwide

Ownership & Management

Owners

Mccanless, Claire

Owner (parent company)

50%

Key personnel

Mccanless, ClaireW-2 Managing EmployeeDonnelly, AnnOfficer / DirectorMartin, CarolynOfficer / DirectorMccanless, ClaireOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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