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Strong Medicare quality ratings; public reviewers often praise skilled rehabilitation and physical therapy team. Still worth an in-person visit.
based on 131 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Windsor Nursing and Rehabilitation Center of Corpus Christi has a strong overall Medicare rating. Public reviewers frequently mention: skilled rehabilitation and physical therapy team and attentive wound care nursing. Review the component ratings and current source records before deciding.
Families seeking rehabilitation services may find success here, as several reviewers praise the skilled therapy staff and wound care expertise. However, there are serious, recurring allegations regarding patient neglect, including issues with hygiene, medication delays, and inadequate response to call lights. While many recent reviews are highly positive, a significant number of historical reviews detail severe medical and safety concerns.
Quality Themes
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Concerns
Rating Trends
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Distribution · 135 analyzed
The owner provides personalized responses that acknowledge specific details mentioned in the reviews, such as food quality, cleanliness, or specific staff members. The tone is consistently warm, professional, and appreciative.
Personalized based on this facility's data
Key Review Excerpts
“With the help of their amazing staff and therapists like Allison, the speech therapist, he was able to get his feeding tube removed, and gain the strength to move into an assisted living facility.”
“The staff were incredibly attentive and patient, guiding her through the recovery process with a personalized approach. They kept us informed every step of the way, which eased our anxieties considerably.”
“My father was asking two nurses for help getting him back into bed because he was pooping himself in the hallway. The nurses just stood there until I had to go grab an admin.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with families filing complaints that led to 7 deficiencies, including serious issues with abuse/neglect reporting and resident protection. The most recurring problems involve infection control, medication management, and care planning, with infection control cited three times across multiple years. While the facility has corrected all identified issues, the persistent nature of some problems and family-reported concerns about abuse prevention and nursing staffing warrant careful consideration during your visit.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Oct 2, 2023
$3,147
Fine
Sep 25, 2023
$2,797
Fine
Sep 5, 2023
$6,293
Dewitt Medical District
for profit
REGENCY IHS OF WINDSOR CORPUS CHRISTI, LLC
JACOB QUINTANA
Owners
Regency Ihs of Windsor Corpus Christi LLC
Owner · Organization
Csv Rhea Management Holdco, LLC
Owner (parent company) · Organization
Regency Integrated Health Services LLC
Owner (parent company) · Organization
Rh Regency Equity II LLC
Owner (parent company) · Organization
Srsb Windsor LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
131 reviews from families & visitors
Official Website
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