Windsor Nursing and Rehabilitation Center of Corpus Christi
Strong Medicare quality ratings; families often praise skilled rehabilitation and physical therapy team. Still worth an in-person visit.
based on 117 Google reviews
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What this means for your family
This facility shows a strong upward trend in recent reviews, particularly regarding its rehabilitation and wound care capabilities. However, families should remain vigilant and perform frequent unannounced visits, as historical patterns of neglect and communication failures with management are significant enough to warrant close monitoring.
Google Reviews
Google Reviews
117 reviews on Google“Families seeking rehabilitation services may find success here, as several reviewers praise the skilled therapy staff and wound care expertise. However, there are serious, recurring allegations regarding patient neglect, including issues with hygiene, medication delays, and inadequate response to call lights. While many recent reviews are highly positive, a significant number of historical reviews detail severe medical and safety concerns.”
Quality Themes
Tap a score for detailsStrengths
- Skilled rehabilitation and physical therapy team
- Attentive wound care nursing
- Clean and well-maintained facility environment
- Friendly and compassionate frontline CNAs
Concerns
- Patient neglect and hygiene issues (mentioned by 4 reviewers)
- Slow response times to call lights (mentioned by 3 reviewers)
- Communication gaps between administration and families (mentioned by 3 reviewers)
- Inconsistent medication management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 121 analyzed
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific details mentioned in the reviews, such as food quality, cleanliness, or specific staff members. The tone is consistently warm, professional, and appreciative.
Questions for Your Tour
- 1We were so impressed to see your 5-star CMS health inspection rating; how does your team maintain such high standards for clinical care?
- 2Since we've heard great things about your physical therapy and wound care teams, could you tell us more about how those specialists work with residents on a daily basis?
- 3What specific steps does your nursing staff take to ensure call lights are answered promptly and that residents' hygiene needs are met throughout the day?
- 4How does the administration keep families updated on changes in a resident's care, and what is the best way for us to stay in the loop?
- 5Could you walk us through your process for medication management to ensure everything is administered accurately and on schedule?
- 6What is the dining experience like here, and how do you incorporate resident preferences into the daily meal menus?
Personalized based on this facility's data
Key Review Excerpts
“With the help of their amazing staff and therapists like Allison, the speech therapist, he was able to get his feeding tube removed, and gain the strength to move into an assisted living facility.”
“The staff were incredibly attentive and patient, guiding her through the recovery process with a personalized approach. They kept us informed every step of the way, which eased our anxieties considerably.”
“My father was asking two nurses for help getting him back into bed because he was pooping himself in the hallway. The nurses just stood there until I had to go grab an admin.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing complaints that led to 7 deficiencies, including serious issues with abuse/neglect reporting and resident protection. The most recurring problems involve infection control, medication management, and care planning, with infection control cited three times across multiple years. While the facility has corrected all identified issues, the persistent nature of some problems and family-reported concerns about abuse prevention and nursing staffing warrant careful consideration during your visit.
Nov 26, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 13, 2025Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 28, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Dec 14, 2023Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Dec 1, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 20, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Oct 2, 2023
$3,147
Fine
Sep 25, 2023
$2,797
Fine
Sep 5, 2023
$6,293
Ownership & Operations
Who Operates This Facility
Dewitt Medical District
for profit
REGENCY IHS OF WINDSOR CORPUS CHRISTI, LLC
JACOB QUINTANA
Ownership & Management
Owners
Regency Ihs of Windsor Corpus Christi LLC
Owner · Organization
Csv Rhea Management Holdco, LLC
Owner (parent company) · Organization
Regency Integrated Health Services LLC
Owner (parent company) · Organization
Rh Regency Equity II LLC
Owner (parent company) · Organization
Srsb Windsor LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
117 reviews from families & visitors
Official Website
Visit regencyhealthcare.com
Medicare data downloads
Original nursing home datasets
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