Nursing HomeMedicaid

Brookdale Trinity Towers

Strong Medicare quality ratings; families often praise compassionate memory care staff. Still worth an in-person visit.

317 N Carancahua, Central City · Corpus Christi, TX 78401|75 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 47 Google reviews

(361) 887-2000 Directions Website

Street View

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What this means for your family

This facility is an excellent choice for families prioritizing high-quality dining and specialized memory care engagement. However, you should closely monitor the responsiveness of the nursing staff to call buttons and verify that professional standards are maintained during all shifts.

Google Reviews

47 reviews on Google

“Families often praise the facility for its exceptional memory care staff, beautiful bay views, and high-quality dining experiences. However, there are significant concerns regarding inconsistent staff professionalism and instances of unresponsive call buttons during critical care moments.”

Quality Themes

Tap a score for details

Strengths

Compassionate memory care staff
Excellent dining and food quality
Beautiful views of Corpus Christi bay
Engaging social activities and events

Concerns

Unresponsive call buttons and lack of care during emergencies
Unprofessional or rude staff behavior (mentioned by 4 reviewers)
Outdated building appearance and maintenance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 116 analyzed

How They Respond to Reviews

30%response rate

Generic

The owner uses highly templated, repetitive responses that rely on directing users to corporate contact information or claiming management review. While they personalize the responses with the reviewer's name, they rarely address the specific substance of the complaint beyond acknowledging it.

Questions for Your Tour

1We've heard wonderful things about the dining experience here; could you tell us more about the daily meal menus and how much variety there is?
2The views of Corpus Christi Bay look lovely; how often do residents get to enjoy the outdoor spaces and the scenery?
3What kind of social activities or special events are planned each week to keep the residents engaged and connected?
4In the event of a medical emergency or a sudden change in health, what is the specific protocol for ensuring a rapid response from the nursing team?
5How do you ensure that call buttons and communication systems are consistently monitored so that residents are never left waiting for assistance?
6We noticed the staff is highly rated for memory care; how do you specifically tailor your approach for residents with different cognitive needs?

Personalized based on this facility's data

Key Review Excerpts

“The staff is quick to answer all our questions. They periodically call us to check if we have any concerns. The food is excellent, the place is very clean, and every single working member of this facility is courteous.”

Assisted Living family member · 2025★★★★★

“The facility itself needs to be updated, but we are impressed by the care and compassion provided to residents. The activity director, Rossana, creates a warm, inviting, and energetic environment.”

Memory care family member · 2023★★★★★

“My mother was supposed to be there for 2 weeks and had to be taken to the Emergency room after 2 day's due to the lack of care. They do not come when you use the call button and stand in the hall talking and laughing as you yell for help from the room.”

Rehab patient family · 2023★☆☆☆☆

Source: 47 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.83hrs

Registered nurses for medical care

Total Nursing

4.42hrs

All nurses + aides combined

Staff Turnover

44%

Lower is better (< 30% = good)

RN Turnover

33%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility39.0%

Worse than Avg

Here

39.0%

19.5%

18.4%

Nueces

20.1%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility25.4%

Worse than Avg

Here

25.4%

15.3%

14.9%

Nueces

8.2%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility3.8%

Better than Avg

Here

3.8%

15.4%

9.4%

Nueces

6.5%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility14.6%

Worse than Avg

Here

14.6%

5.3%

3.2%

Nueces

3.2%

😔

Residents with depression symptoms

↓ Lower is better

This Facility3.7%

Mixed vs Avgs

Here

3.7%

12.1%

2.5%

Nueces

0.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

96.9%

Nueces

97.3%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility99.7%

Better than Avg

Here

99.7%

79.7%

88.0%

Nueces

81.2%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.0%

Better than Avg

Here

99.0%

81.8%

89.2%

Nueces

84.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.4%

Better than Avg

Here

0.4%

1.6%

1.5%

Nueces

2.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies

1penalties

Near state avg (9.1)

3 complaint-triggered

$16,449 in fines

Families have filed complaint reports resulting in deficiencies, with recurring issues in care planning, infection control, and food safety appearing across multiple surveys from 2023 to 2025. The facility has struggled with developing complete resident care plans and maintaining proper infection prevention programs, with these problems persisting over time despite corrections. While all deficiencies show correction dates, the pattern of repeated violations in core care areas warrants careful consideration during your visit.

Sep 10, 2025Complaint1 finding

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Feb 20, 2025Routine4 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 2, 2023Routine6 findings

0695Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 2, 2023Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 23, 2023Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Dec 2, 2023

$16,449

Ownership & Operations

Who Operates This Facility

Owner / Operator

Trinity Towers Limited Partnership

Organization Type

for profit

Administrator

KATHY ADAMS

Chain Affiliation

Chain Name

Brookdale Senior Living

Chain Size

14 facilities nationwide

Chain avg rating: 2.0/5 · Rank 1 of 3 (Best)

Ownership & Management

Owners

American Retirement Corporation

Owner (parent company) · Organization

Brookdale Senior Living INC

Owner (parent company) · Organization

Kussow, Dawn

Owner (parent company)

White, Chadwick

Owner (parent company)

Asher, Jordan