Alameda Oaks Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 69 Google reviews
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What this means for your family
This facility shows a clear upward trend in quality, with recent families highly praising the staff's compassion and the facility's cleanliness. However, because of severe historical allegations of neglect and medication errors, you should specifically ask about their current protocols for wound care and medication administration during shift changes.
Google Reviews
Google Reviews
69 reviews on Google“Families considering Alameda Oaks will find a facility that has undergone significant recent improvements, with many recent reviewers praising the compassionate nursing staff and clean environment. However, there are serious, documented historical concerns regarding neglect, medication errors, and hygiene, so families should prioritize visiting during different shifts to verify current care standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Engaging activities and programs
- Effective rehabilitation and therapy services
- Responsive call-button systems
Concerns
- Historical reports of patient neglect and hygiene issues (mentioned by 3 reviewers)
- Staffing shortages leading to slow response times (mentioned by 2 reviewers)
- Inconsistent medication management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 75 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive, templated phrases to respond to positive reviews. The only deviation from this pattern occurs when addressing a negative review, where they provide a direct call to action.
Questions for Your Tour
- 1I noticed the management is very active in responding to feedback; what specific steps has the facility taken recently to address the medication management processes?
- 2Since some residents have mentioned enjoying the programs here, could you tell us more about the types of daily activities and social engagement available for residents?
- 3With the recent health inspection findings, what specific improvements have been implemented to ensure the highest standards of hygiene and cleanliness in the resident rooms?
- 4How does the nursing team manage call-button responses during shift changes to ensure no resident is left waiting for assistance?
- 5Can you walk us through the protocol for handling medical emergencies or sudden changes in a resident's condition during the night?
- 6We want to make sure our loved one stays well-nourished; could you tell us more about the dining experience and how much input residents have regarding their meals?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been in this nursing home for 5 plus years, the staff is amazing from the cooks, to the nurses, staff, and every employee there, every concern I had was met with love, support and understanding, my mother always looks dressed and clean, she loves it there and calls it home.”
“The nursing staff is competent and attentive, and the nursing assistants are a pleasure to work and interact with. Call-button response times are definitely shorter than other facilities in the area.”
“My dad went there on Tuesday and passed early Thursday morning. He was only there for respite care (it's for hospice patients) and they were so helpful and caring. My dad had been to several nursing and rehab centers over the past 9 months since he'd been sick and Alameda Oaks was the best!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Nearly half of Alameda Oaks' 37 deficiencies came from family complaints, indicating ongoing resident concerns. Recurring issues involve resident rights violations, medical records management, and care planning problems that persist across multiple surveys from 2023-2025. While most deficiencies show correction plans, the pattern of repeated violations in core care areas and high complaint volume suggests families should thoroughly investigate current conditions before placement.
Mar 12, 2026Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Dec 20, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Dec 3, 2025Complaint3
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 20, 2025Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 6, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Apr 29, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Mar 6, 2025
$14,901
Ownership & Operations
Who Operates This Facility
Alameda Oaks Medical Investors, LLC
for profit
LIFE CARE CENTERS OF AMERICA, INC
MS. ARACELI V MORENO
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.0/5 · Rank 6 of 7 (Worst)
Ownership & Management
Owners
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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