Windemere Park Assisted Living I
Limited public data on Windemere Park Assisted Living I. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 112 Google reviews
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What this means for your family
While the facility is physically attractive and features an excellent activity program, the recurring reports of neglect and understaffing in the nursing and rehab wings are serious red flags. If you are considering this facility, demand a tour of the specific floor your loved one will occupy and ask for concrete evidence of current staffing ratios on weekends and nights.
Google Reviews
Google Reviews
112 reviews on Google“Windemere Park Assisted Living receives highly polarized feedback, with significant concerns regarding understaffing, poor hygiene, and neglect in the rehabilitation and nursing wings. While some families praise the facility's aesthetic and the efforts of specific staff members like the activity director, many others report serious lapses in patient care, including unresponsiveness to basic needs and poor management. Families should be aware of a stark contrast between the facility's physical appearance and the quality of daily care provided.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and dedicated activity programming
- Beautiful and well-maintained physical building
- Helpful and empathetic leasing/administrative staff
- Some highly compassionate individual caregivers
Concerns
- Chronic understaffing leading to slow response times (mentioned by 12 reviewers)
- Poor hygiene and cleanliness (smells, waste, pests) (mentioned by 8 reviewers)
- Neglect of basic patient needs (water, toileting, medication) (mentioned by 9 reviewers)
- Rude or unprofessional staff behavior (mentioned by 7 reviewers)
- Mismanagement of amenities and promised services (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 113 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard great things about your activity programming; could you walk me through what a typical week of social engagement looks like for residents?
- 2Given the size of the community, what specific protocols do you have in place to ensure timely assistance when a resident uses their call button or needs help with daily tasks?
- 3How does your team maintain the cleanliness and hygiene of resident living spaces, and what is your schedule for deep cleaning common areas?
- 4Could you explain how your nursing team handles medication management to ensure accuracy and consistency for residents?
- 5What steps are taken to ensure that communication between the care staff and family members remains consistent and transparent?
- 6How do you monitor and maintain the quality of the dining experience to ensure residents are receiving proper nutrition and enjoying their meals?
Personalized based on this facility's data
Key Review Excerpts
“The hospice floor is absolutely dreadful. As a returning visitor I can say with all honesty that the conditions in which these elderly residents have been subject to live is disgusting and I find it disheartening to see such a lack of concern from the caregivers.”
“The fifth floor caregivers were caring, thoughtful and respectful, as were all the staff. I would recommend Windemere to anyone seeking a memory care facility.”
“The rehabilitation/nursing side of this facility is absolutely terrible. DO NOT BRING YOUR LOVED ONES HERE!!!”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations at this facility have identified serious concerns regarding resident safety, including failure to respond to call lights in a timely manner, failure to administer prescribed medications, and a resident death involving a fall. Families should be aware of these documented instances of inadequate care and monitoring.
Feb 12, 2026Complaint
Staff failed to respond to Resident A's call light in a timely manner; recorded response times included delays ranging from 14 minutes to over 174 hours.
Resident A was not administered prescribed breathing treatments (Albuterol Sulfate) as indicated on the Medication Administration Record (MAR).
Sep 25, 2025Complaint
The facility failed to maintain an organized program for resident care, evidenced by lengthy call light response times (some exceeding 1 hour) for Resident A.
Ownership & Operations
Who Operates This Facility
Van Dyke Partners LLC
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
112 reviews from families & visitors
Official Website
Visit windemerepark.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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