Public Google reviewers rate this highly and often mention compassionate, attentive care staff. Schedule a visit to confirm the fit.
based on 60 Google reviews

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Public Google reviewers rate Arden Courts (sterling Heights) highly. Reviewers highlight: compassionate, attentive care staff, dementia-friendly facility layout. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Arden Courts of Sterling Heights is consistently praised for its dedicated, compassionate staff and a layout specifically designed to support residents with dementia. Families frequently highlight the peaceful outdoor spaces and the facility's ability to provide a safe, home-like environment, though some have raised concerns regarding historical staffing levels and high costs.
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Key Review Excerpts
“The staff is very kind and caring and they treat their residents like family!”
“Between the consistent structure, the caring staff, and the physical and cognitive activities they offer, he has actually required less medication to control his behavioral issues.”
“She has more freedom there . That was the turning point for me. My mother loves flowers, walking, people, pets, ICE CREAM, cookies, and being able to have some control.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations at this facility have identified serious concerns regarding resident safety, including inadequate supervision leading to falls, significant medication errors where prescribed drugs were omitted for entire months, and allegations of severe neglect involving skin injuries and untreated infections.
Inadequate supervision for Resident A, resulting in multiple unwitnessed falls and facial injuries (bruising and swelling).
Resident A did not receive Wellbutrin as prescribed for the entire month of January 2025 because the medication was inadvertently left off the Medication Administration Record (MAR).
Additional findings of missed medication doses (mesalamine, C-1000, pravastatin, escitalopram, and lisinopril) where the MAR was left blank without documentation explaining why the doses were missed.
Resident of Concern (ROC) did not receive medications as prescribed.
Resident of Concern (ROC) did not receive appropriate care, including allegations of cuts, bruises, skin tears, unstageable bed sores, and a severe urinary tract infection leading to death.
Arden Courts 11095 East Fourteen Mile Road, LLC
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MI LARA — View Official Record
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