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Assisted Living · Sterling Heights, MI
11095 14 Mile Rd, Sterling Heights, MI 48312
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 56 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviewers rate Arden Courts (sterling Heights) highly. Reviewers highlight: compassionate, attentive care staff, dementia-friendly facility layout. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Arden Courts of Sterling Heights is consistently praised for its dedicated, compassionate staff and a layout specifically designed to support residents with dementia. Families frequently highlight the peaceful outdoor spaces and the facility's ability to provide a safe, home-like environment, though some have raised concerns regarding historical staffing levels and high costs.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
The vast majority of reviews explicitly praise the kindness, patience, and professionalism of the caregivers.
Families report that nursing staff keep them updated and the move-in process is smooth.
Multiple reviewers describe the facility as clean, well-maintained, and spotless.
Reviewers mention residents enjoy the snack cart and meals are well-rounded.
Families appreciate the structured daily plans, dance parties, and engagement events.
One historical review alleged improper medication, but recent reviews suggest residents are thriving.
The facility is highly regarded for its specialized dementia-focused layout and staff expertise.
Reviewers note the facility is extremely pricey and can quickly deplete limited funds.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The staff is very kind and caring and they treat their residents like family!”
“Between the consistent structure, the caring staff, and the physical and cognitive activities they offer, he has actually required less medication to control his behavioral issues.”
“She has more freedom there . That was the turning point for me. My mother loves flowers, walking, people, pets, ICE CREAM, cookies, and being able to have some control.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations at this facility have identified serious concerns regarding resident safety, including inadequate supervision leading to falls, significant medication errors where prescribed drugs were omitted for entire months, and allegations of severe neglect involving skin injuries and untreated infections.
Inadequate supervision for Resident A, resulting in multiple unwitnessed falls and facial injuries (bruising and swelling).
Resident A did not receive Wellbutrin as prescribed for the entire month of January 2025 because the medication was inadvertently left off the Medication Administration Record (MAR).
Additional findings of missed medication doses (mesalamine, C-1000, pravastatin, escitalopram, and lisinopril) where the MAR was left blank without documentation explaining why the doses were missed.
Resident of Concern (ROC) did not receive medications as prescribed.
Resident of Concern (ROC) did not receive appropriate care, including allegations of cuts, bruises, skin tears, unstageable bed sores, and a severe urinary tract infection leading to death.
Arden Courts 11095 East Fourteen Mile Road, LLC
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit arden-courts.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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