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Assisted Living · Sterling Heights, MI
11255 15 Mile Road, Sterling Heights, MI 48312
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 146 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate American House Sterling Heights highly. Reviewers highlight: warm and caring staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
American House Sterling Heights is generally regarded as a clean, welcoming facility with a staff that many families find attentive and caring. However, there are recurring concerns regarding the quality of food service and occasional delays in medical response times, particularly for residents requiring urgent assistance.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Most reviews praise the staff as friendly, caring, and helpful.
Management responds to reviews, but families report frustration with unresolved service issues.
Reviewers consistently describe the facility as clean and well-maintained.
Multiple reviewers specifically mentioned poor food quality and reduced breakfast variety.
Families appreciate the weekly entertainment, bingo, and social opportunities.
Concerns were raised regarding slow response times to call buttons and medical team responsiveness.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 33 analyzed
This facility responds to some reviews.
Key Review Excerpts
“The American House staff are wonderful. We have been having some issues with the med team responding to her call button as of late. We are being told that the system is not working properly. While its awful to be waiting for more than an hour for someone to clean you up, my sisters and i are fearful that she may need more serious help and waiting over an hour is just not acceptable.”
“The staff went out of their way to accommodate him on short notice, providing all the essentials he would need without us having to move in a bunch of furniture for just a short stay.”
“Lots of people say the food is very bad, I’ve experienced bad service with my grandma, just leaving her in her room by herself not able to get out of her wheelchair.”
American House Sterling Heights, LLC
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Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit americanhousemi.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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