St. Anthony Healthcare Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 276 Google reviews
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What this means for your family
This facility has a strong rehab team and a clean environment, which many families appreciate. However, you must be vigilant regarding weekend and evening care; we strongly recommend asking how they ensure timely responses to call buttons during off-hours and how they handle medication administration for complex cases.
Google Reviews
Google Reviews
276 reviews on Google“St. Anthony Healthcare Center receives polarized feedback, with many families praising the facility for its cleanliness, friendly staff, and effective rehabilitation services. However, a significant number of reviewers report serious concerns regarding neglect, slow response times to call buttons, and poor communication, particularly during weekends and evening hours. Families should be aware that while many report a positive experience, there is a recurring pattern of complaints regarding basic patient care and staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Effective physical therapy department
- Welcoming and professional administrative staff
- Helpful and compassionate nursing assistants
Concerns
- Slow or non-existent response to call buttons (mentioned by 8 reviewers)
- Understaffing, particularly on weekends and evenings (mentioned by 4 reviewers)
- Poor hygiene and lack of assistance with basic needs (mentioned by 5 reviewers)
- Poor quality or cold food (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 223 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your administrative team is very active in responding to online feedback; how does that commitment to communication translate into keeping families updated on their loved one's daily care?
- 2With the physical therapy department being a known strength here, how do you integrate those services into the daily routine for residents who need extra support with mobility?
- 3We understand that staffing levels can fluctuate; what specific protocols are in place to ensure that call buttons are answered promptly, especially during evening and weekend hours?
- 4Could you walk us through the process for how staff assists residents with hygiene and basic daily needs, and how you monitor that this care is being delivered consistently?
- 5Regarding the dining experience, what steps are you taking to ensure that meals are served at the right temperature and that they meet the nutritional preferences of the residents?
- 6Given the current staffing rating, how do you manage medication administration to ensure accuracy and timeliness for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“The evening nurses and staff are always at the desk and barely check on the patients.”
“The facility is older but very clean. We will be cared for. The entire experience, from admission to maintenance, was wonderful.”
“My son was transferred there from the hospital last Thursday and here it is the following Wed and he left..due to the many problems and issues that he had to deal with..Not receiving his proper blood pressure meds..Not being picked up from dialysis.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with families filing multiple complaints about food safety, pressure ulcer care, and medication management across recent surveys. The facility has faced 11 complaint-triggered deficiencies, indicating families have repeatedly reported concerns to authorities. Most problematic are persistent deficiencies in food service safety and preparation, which appeared in multiple complaint investigations throughout 2024-2025, alongside ongoing issues with building safety systems and emergency preparedness that recur across surveys despite reported corrections.
Jan 30, 2026Complaint1
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure electrical receptacles or cover plates have distinctive color or marking.
Sep 9, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jun 11, 2025Routine7
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jun 11, 2025Complaint3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Dec 27, 2024Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Oct 29, 2024Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
St. Anthony Healthcare Center
for profit
Chain Affiliation
Ciena Healthcare/laurel Health Care
83 facilities nationwide
Chain avg rating: 2.9/5 · Rank 8 of 84 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
276 reviews from families & visitors
Official Website
Visit cienahealthcare.com
Medicare data downloads
Original nursing home datasets
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