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Assisted Living

Willow Grove

1620 E Mead St, Spokane, WA 9921825 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
1.0/5

based on 1 Google review

Willow Grove Assisted Living in Spokane, WA — Street View
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State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

10total
36deficiencies
Jun 4, 2026Fire
CleanReport

No violations were observed during this inspection.

Oct 27, 2025Inspection

Includes a follow-up letter dated 12/23/2025 noting that a follow-up inspection found no deficiencies for Compliance Determinations 70563 and 67299.; Page numbers 9 and 10 of 10 are provided. Page 10 appears twice in the input images.

Nonavailability of medicationsWAC 388-78A-2240Corrected Dec 8, 2025

Failed to obtain prescribed medications and supplements in a timely manner for 1 resident, putting them at health risk.

Requirement to complete full assessments within 14 days of admission

The facility failed to complete full assessments within 14 days of admission for Residents 2 and 3. This was a recurring deficiency.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Dec 8, 2025

Failed to update negotiated care plans for 2 residents regarding skin integrity and insulin injections.

Specialized training for developmental disabilitiesWAC 388-78A-2490Corrected Dec 8, 2025

The facility failed to ensure that Staff C completed specialized training for developmental disabilities within 120 days of hire despite a resident having a primary diagnosis requiring such training.

Full assessment topicsWAC 388-78A-2090Corrected Dec 8, 2025

Failed to complete a full assessment within 14 days of admission for 2 residents.

Coordination of health care servicesWAC 388-78A-2350Corrected Dec 8, 2025

Failed to coordinate health care for 1 resident, resulting in missed appointments and risk of complications.

Specialized training for developmental disabilitiesWAC 388-78A-2490
Jun 10, 2025Investigation

Complaint number 182103. Allegations regarding food, staff behavior, substance use, and needle reuse were investigated and found to have no failed practices.

Intermittent nursing services systemsWAC 388-78A-2320Corrected Jun 10, 2025

Facility staff performed nurse delegated tasks that were not supervised by a registered nurse delegator. Additionally, staff assisted a resident with insulin injections who was capable of self-administration without proper assessment.

May 5, 2025Fire

The facility was initially disapproved on 05/05/2025. A follow-up inspection on 06/05/2025 resulted in an 'Approved' status.

Inspection and MaintenanceIFC 705.2

Door penetration on the bottom of the door in resident room 7.

Relocatable power taps and current tapsIFC 603.5

Appliances (washers, refrigerators) plugged into powerstrips in the laundry room, program office, and med room.

Inspection, Testing and MaintenanceIFC 907.8

Smoke alarms exceeding 10 years from date of manufacture.

Extension CordsIFC 603.6

Extension cords used for permanent fixtures in Room 7 and Room 14.

Power TestIFC 1031.10.2

Emergency light in POD 1 hallway failed to illuminate when tested.

Penetrations - Maintaining ProtectionIFC 703.1

Ceiling penetration (hole) around the fire sprinkler pendent in the kitchen pantry.

Apr 19, 2024Inspection

There is also a cover letter document included that confirms these deficiencies were corrected as of 06/13/2024.; Documentation included specific findings regarding transcription errors (crushing medications without orders) and medication documentation errors (MARS marked as administered when meds were not available/in stock).; The document spans pages 19-27 of an inspection report.; This document consists of cover letters/notifications regarding a full licensing inspection. It notes that a consultation was provided for WAC 388-78A-2371 and that a plan of correction is not required specifically for this consultation deficiency.

Monitoring residents' well-beingWAC 388-78A-2120

Facility failed to monitor fluid and dietary restrictions for 1 resident and failed to monitor chronic skin conditions for 2 residents, placing them at risk of complications.

Licensee's responsibilitiesWAC 388-78A-2730Corrected Jun 2, 2024

Facility failed to ensure 4 of 4 sampled staff had completed required annual respirator fit testing.

InvestigationsWAC 388-78A-2371

The facility failed to document investigations following incidents that required emergency medical interventions. The administrator began creating a new incident report template during the inspection.

Medication servicesWAC 388-78A-2210

Facility failed to ensure medication administration records were accurate for 4 of 5 sampled residents due to transcription errors and medications not being administered as charted.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Jun 2, 2024

Facility failed to update Resident 1's Negotiated Care Plan to reflect current risks and interventions, including aspiration risk and administration of Trulicity.

Nonavailability of medicationsWAC 388-78A-2240

The facility failed to ensure prescribed medications were renewed and available for administration for 3 of 5 sampled residents (Residents 1, 2, and 5), placing them at risk of health complications.

Ongoing assessmentsWAC 388-78A-2100Corrected Jun 2, 2024

Facility failed to conduct annual safety assessments for residents using medical devices (Resident 1), failed to update assessments following a change in condition (Resident 4), and improperly utilized state CARE assessments in lieu of facility annual assessments (Residents 4 and 5).

Intermittent nursing services systemsWAC 388-78A-2320

The facility failed to ensure nurse-delegated tasks were performed by qualified and trained staff for 3 of 5 sampled residents (Residents 1, 3, and 4), placing residents at risk of harm and medication errors.

Full assessment topicsWAC 388-78A-2090Corrected Jun 2, 2024

Facility failed to complete a full assessment within 14 days of admission for Resident 2.

Jan 2, 2024Inspection

References complaint number 108904. The facility was also found in violation of RCW 70.129.100 regarding personal property.

Resident rightsWAC 388-78A-2660Corrected Jan 26, 2024

The facility failed to provide a resident access to snacks they purchased, violating the resident's right to retain their personal property.

Dec 15, 2023Dispute

This document is an IDR (Informal Dispute Resolution) results letter amending a previous Statement of Deficiencies dated October 5, 2023.

WAC 388-78A-2600

Deletion of specific sentence regarding Staff A and Resident 1 from the Statement of Deficiencies.

WAC 388-78A-2660

Deletion of specific sentence regarding Staff A and Resident 1 from the Statement of Deficiencies.

WAC 388-78A-2130

Addition of interview notes regarding the Negotiated Care Plan and lack of documentation for behavioral interventions.

Oct 5, 2023Investigation

A follow-up inspection on 12/04/2023 indicated that all cited deficiencies were corrected.

Policies and proceduresWAC 388-78A-2600Corrected Nov 17, 2023

The facility failed to develop, implement, and provide training on policies to address aggressive behavior related to a medical condition for a resident, resulting in improper physical restraint by untrained staff.

Resident rightsWAC 388-78A-2660Corrected Nov 17, 2023

The facility failed to ensure a resident was not restrained by untrained staff on multiple occasions, requiring hospital intervention.

Service agreement planningWAC 388-78A-2130Corrected Nov 17, 2023

The facility failed to document behavioral interventions in the service plan for a resident with known agitation, leading to a lack of appropriate staff responses and repeated restraint incidents.

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