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Assisted Living

Cherrywood Care

Families consistently rate this highly — reviewers highlight attentive and caring nursing staff. Schedule a visit to confirm the fit.

100 E Dalke Ave, Nevada Heights · Spokane, WA 9920854 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.0/5

based on 25 Google reviews

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Cherrywood Care Assisted Living in Spokane, WA — Street View
Street View

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What this means for your family

Cherrywood Care has received strong praise for its compassionate staff and engaging social environment, making it a potentially great fit for active seniors. However, given the conflicting reports regarding facility maintenance, we strongly recommend conducting a thorough tour and asking specifically about their current pest control and plumbing maintenance schedules.

Google Reviews

Google Reviews

25 reviews on Google
Cherrywood Care receives high praise for its attentive staff, active social calendar, and recent management improvements that have significantly enhanced the resident experience. While many families report their loved ones are thriving, prospective families should be aware of a serious, albeit isolated-sounding, report regarding facility maintenance and hygiene issues.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean7.0Activities9.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Attentive and caring nursing staff
  • Active social calendar and events
  • Responsive and communicative management
  • Clean and well-maintained facility

Concerns

  • Reports of facility maintenance issues and hygiene concerns (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.0'19(2)1.02.5'21(2)5.05.0'23(8)4.25.0'25(4)3.0'26(4)

Distribution · 28 analyzed

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How They Respond to Reviews

4%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed Cherrywood Care has a very active social calendar; could you walk us through what a typical week of activities looks like for a new resident?
  • 2With 54 residents, how does your nursing staff ensure that each person receives the personalized, attentive care that we've heard so much about?
  • 3We value a clean and comfortable environment; what is your current process for routine maintenance and deep cleaning to ensure the facility stays in top shape?
  • 4How does your management team keep families informed and involved, especially when it comes to updates regarding a resident's health or changes in facility operations?
  • 5In the event of a medical emergency, what is the specific protocol for staff response and how quickly are family members typically notified?
  • 6Since you have a smaller community of 54 residents, how do you foster a sense of connection and community among the residents during daily meals and social events?

Personalized based on this facility's data


Key Review Excerpts

My family has been so impressed with the sincerity and care of all the staff at Cherrywood. One of my family members lives here now and is definitely not the easiest person to care for, but cherrywood is always so communicative and willing to help us troubleshoot when needed.

Family member of resident · 2023★★★★★

The rooms are bright with individual balconies, very nice new furniture and residents are encouraged to decorate to their personal likings. The staff is kind, attentive and always so helpful, to residents as well as family members that come to visit.

Family member of resident · 2023★★★★★

I am a resident at cherrywood and I think they deserve 5 stars because they do there job and care about us. I have been here for 3 years and this is the best it has been.

Resident · 2023★★★★★
Source: 25 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

6total
9deficiencies
May 4, 2026Investigation

This document is a follow-up letter confirming that previously cited deficiencies under WAC 388-78A-2950 have been corrected as of 05/04/2026.

Water supplyWAC 388-78A-2950Corrected May 4, 2026

Deficiencies regarding water supply and temperature requirements were previously cited and have been corrected.

Mar 16, 2026Investigation

A follow-up inspection on 2026-05-12 (referenced in the cover letter) confirmed that the deficiencies for WAC 388-78A-2240 were corrected.

Nonavailability of medicationsWAC 388-78A-2240Corrected May 1, 2026

The facility failed to obtain medications in a timely manner for 3 out of 8 sampled residents (Residents 1, 3, and 4) due to pharmacy re-ordering and re-filling issues, resulting in multiple missed doses for various prescribed medications.

Mar 6, 2026Enforcement
$400.00Report

This letter serves as notification of a civil fine of $400.00 for an uncorrected deficiency.

Water supplyWAC 388-78A-2950 (5)(6)

The licensee failed to maintain water temperatures between 105 and 120 degrees Fahrenheit for four residents, placing them at risk for skin injury. This was an uncorrected deficiency from January 8, 2026.

Feb 27, 2026Fire

Initial inspection on 02/18/2026 was marked 'Disapproved'. Follow-up inspection on 02/27/2026 resulted in 'Approved' status.

Relocatable power taps and current tapsIFC 603.5

Resident room 208 had an unapproved multiplug adapter; chart room had a refrigerator plugged into a powerstrip.

Sprinkler systems testing and maintenanceIFC 903.5

Missing documentation for quarterly sprinkler system inspections (Q4 2025); forward flow testing of backflow preventers required.

Fire/Smoke Dampers Inspection and TestingNFPA 80

Unable to provide documentation for annual fire door inspection; last report dated 10/2/24.

Securing Compressed Gas ContainersIFC 5303.5.3

2 oxygen tanks in a resident room were found unsecured.

Nov 12, 2025Investigation

Facility had previously failed to meet WAC 388-78A-2140; this was verified as corrected during a subsequent follow-up inspection on 2026-01-08.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Nov 12, 2025

The facility failed to include appropriate behavioral interventions in the negotiated service agreement for a resident with a known history of physical and verbal aggression toward others.

Oct 17, 2025Investigation

A follow-up inspection on 12/11/2025 indicated that the facility had corrected the previously cited deficiency. A separate allegation regarding blood pressure monitoring was investigated and found to have no failed facility practice.

Nonavailability of medicationsWAC 388-78A-2240Corrected Nov 21, 2025

Facility failed to obtain prescribed medications in a correct and timely manner for 2 of 3 sampled residents, resulting in missed doses for multiple medications including magnesium oxide, aripiprazole, famotidine, hydroxyzine, tizanidine, mirtazapine, bupropion, trazodone, clonidine, guaifenesin, vitamins, gabapentin, buspirone, and atorvastatin.

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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